Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to subscribe on changes in Plesk Help Center articles / sections
- How to secure a Plesk server
- Does Plesk support CloudLinux 6 with extended support ?
- Plesk administrator receives mails: Cron error: /usr/sbin/ntpdate: not found
- Domain shows 403 error after using Move Domain feature
- [FIXED BUG] Error while moving domains between subscriptions: access_ssl_log.webstat: Cannot open: Permission denied
Plesk Service/Interface
- File searched into Plesk file manager and edited, is not saved in the correct location
- Backups created in a customer, reseller or admin account are shown in a different customer, reseller or admin account
- The File Sharing feature is absent in the Plesk UI
- [FIXED BUG] Unable to access Certificate for securing mail: HTTP ERROR 500
- Plesk Daily Maintenance Task deletes disabled ModSecurity rules
- Unable to create domain alias or Plesk upgrade fails: the parent domain does not appear in the list
Webserver
- Websites on PHP-FPM are unavailable or loading slowly: "server reached max_children setting" OR "pool seems busy"
- Unable to access Plesk and IIS service: Error: Configuration file is not well-formed XML
- Apache periodically down when docker is running: Can not restart web server
- [BUG] Nginx configuration files become broken when set values to 0: invalid max_size value/invalid time value
- Nginx configuration check fails: [emerg] the size 5242880 of shared memory zone "SSL" conflicts with already declared size 1048576 in /etc/nginx/plesk.conf.d/vhosts/example.com.conf
- NextCloud and Typo3 applications are not stable on Plesk PHP 7.2.32 and 7.3.20
Applications & Extensions
- [FIXED BUG] mod_rewrite stopped working. All pages on WordPress sites show 404
- How to install wildcard certificates in Plesk with Let's Encrypt?
- How to manage Plesk extensions (install, disable, remove, update)
- Mail stuck in queue when Plesk Email Security installed on SELinux enforced server
- Node.JS: Class 'CommonPanel_Validate_FileSharing_FolderName' not found
- [BUG] RapidSSL and GeoTrust paid SSL certificates provided by SSL It! extension are not supporting www and SAN
Backup, Restore & Migration
- Unable to configure Microsoft OneDrive Backup: SQLSTATE[HY000]: General error: 8 attempts to write a read-only database
- The following errors sending by email after scheduled backup to OneDrive pmm-ras failed (Error code = 1): Repository error: Failed to read backup
- FTP backup to vsFTPd is not working
- How to set the backup retention period to less than a week for weekly created backups?
- [FIXED BUG] Full Plesk backup is created instead of incremental one
- Unable to migrate a MSSQL Database to Plesk: Unexpected EOF from the server (localhost:1433) DB-Lib error message 20002, severity 9
Databases
- Checking the consistency of the Plesk database shows: Inconsistency in the table 'smb_roleServicePermissions' for the column servicePermissionId: No rows in the table 'smb_servicePermissions' with id = 1
- Unable to add new MSSQL database in Plesk: mssqlmng failed: Login failed for user 'jdoe' at (VADOConnection::open line 48) at Unable to ADO conect with connection string
- Microsoft SQL Server support in Plesk
- Plesk was partially removed by mistake along with psa database
- Is there software alternatives for managing databases?
- Unable to export mysql database: Unable to backup database 'db' (Error code 21)
Installation & Upgrade
- How to update Plesk Obsidian to the latest build
- How to perform dist-upgrade procedure on Linux server with Plesk?
- How to install an SSL certificate for a domain in Plesk (Let's Encrypt / other certificate authorities)
- Which ports should be opened in the firewall on a Plesk server
- After upgrading Plesk Obsidian to 18.0.30, scheduled Plesk backups show the message: The following files were not found or were corrupted: backup_privatekey_2009210501.tgz
- [FIXED BUG] Cannot update to Plesk Obsidian 18.0.29 on Plesk for Windows: Error occured while performing sub-action 'UpgradeZip'
- [BUG] The FROM address is replaced by the forwarder email address when the Fix incorrectly set sender for outgoing mail option is enabled
- Unable to send or receive e-mail messages: Client host rejected: cannot find your hostname
- Plesk Premium Email: Unable to access webmail.example.com: Internal Server Error
- Unable to open a maillist on HTTPS: 404 Page Not Found
- Session in Horde webmail client is terminated shortly after login: Your session has expired. Please login again
- Table ‘roundcubemail.session’ doesn’t exist error when accessing Roundcube webmail
DNS & Statistics
- How to use DNS with a Plesk server
- Unable to update web-statistics in Plesk: Unable to parse pending domains traffic line
- How to add an MX DNS record with a custom priority for a Plesk domain?
- Mail is received: No valid IP addresses found for sub.example.com
- CVE-2020-8616, CVE-2020-8617: BIND vulnerabilities
- Unable to access the website with redirect: server IP address could not be found
Website Builder
- Migration from WPB 12.0 to WPB 17.8.12
- How to enable Web Presence Builder for all websites?
- Mobile version of the WPB website throws js error, preventing sending mail via web form
- Some emails from Web Presence Builder contact are not delivered
- [FIXED BUG] Web Presence Builder cannot restore a snapshot: Read error: Bad file descriptor
- How to create basic website design with Plesk