Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to connect to a Plesk server via RDP with available credentials
- How to subscribe on changes in Plesk Help Center articles / sections
- How to secure a Plesk server
- CVE-2020-13166: myLittleAdmin vulnerabilty
- Information on shutdown of pleskdomains.com
- Unable to set the private key in Plesk for Linux: Probably, the private key format is invalid
Plesk Service/Interface
- [FIXED BUG] Unable to update hosting settings of a subscription in Plesk: Integrity constraint violation: 1062 Duplicate entry '18-username-username-us' for key 'pd_id'
- [FIXED BUG] Plesk panel 502 error after extension installation or after Plesk updates installation
- Unable to update Plesk: plesk-php* requires libMagickWand-6.Q16.so.6()(64bit)
- [BUG] Unable to suspend subscription or open Databases: Wrong parameters for PleskUserDBException
- How to re-enable File Sharing since Plesk 18.0.26?
- How to disable the cookie notification in Plesk
Webserver
- How to secure a Plesk hostname on port 8443 with an SSL certificate (Let's Encrypt / other certificate authorities)
- [FIXED BUG] Plesk fails to generate web server configuration files: Argument 3 passed to Db_Table_Row_PhpSettings::getConfigurationText() must be of the type string
- [BUG] Plesk shows: example.com_webmail.conf: SSLCACertificateFile: file '/usr/local/psa/var/certificates/certnbz7QY' does not exist or is empty
- IIS Rewrite MSI package installation fails on Plesk server: The call to SRSetRestorePoint API failed
- [BUG] Server runs out of the space because of PHP-FPM logs
- [BUG] Multiple errors in Apache error log file from Plesk: client denied by server configuration /usr/share/plesk-service.localdomain/
Applications & Extensions
- Unable to issue a Let’s Encrypt certificate: misconfiguration of the Common Challenge Directory
- Unable to issue the Let's Encrypt certificate when Let's Encrypt extension is in standalone mode
- [FIXED BUG] Advanced Monitoring graphs in Plesk are empty after updating Grafana packages to version 7.0.0
- Notification received by Plesk administrator regarding WordPress site: Failed to reset cache for the instance: filemng: No such file or directory
- Unable to access Plesk: "The file /opt/psa/admin/htdocs/application.php is part of Plesk distribution. It cannot be run outside of Plesk environment."
- Plesk Administrator receives hourly email messages: dgri-report API call failed: HTTP Error 500: Internal Server Error
Backup, Restore & Migration
- [FIXED BUG] Unable to perform migration: Unable to find archive metadata. The archive is not valid Plesk backup or has been created in an unsupported Plesk version
- [BUG] Pre-migration check fails when migrating from cPanel to Plesk: Subscription 'example.com' does not exists on source server(s).
- Migration failed: Cannot read configuration file, virtual directory is missing
- [FIXED BUG] MySQL databases are not backed up into server-wide Plesk backup: MySQL server has gone away
- Plesk backup process fails: Wrote only 4096 of 10240 bytes
- [FIXED BUG] Cannot back up DKIM Keys in Plesk: Unable to back up domain keys. Error: Call to a member function getRecordsMatched() on null
Databases
- An operation fails in Plesk: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'X' for key 'PRIMARY'
- How to back up/restore Plesk system databases
- Is it possible to setup MS SQL replication in Plesk?
- Plesk database: Inconsistency in the table 'MailOutgoingMessagesStats'
- [FIXED BUG] In Plesk Obsidian for Linux, exported database dump is downloaded multiple times if the option "Automatically download dump after creation" is enabled
- [FIXED BUG] Unable to create MSSQL databases: There are no available resources of this type (MySQL databases) left
Installation & Upgrade
- How to update Plesk Obsidian to the latest build
- How to install Plesk for Linux
- How to upgrade Plesk to the next release
- How to install an SSL certificate for a domain in Plesk (Let's Encrypt / other certificate authorities)
- [FIXED BUG] Plesk or "yum update" system update fails: requires libMagickCore.so.5
- [BUG] Unable to update Plesk Obsidian for Windows: The required version '3.27.0' was not found on the server
- Unable to send email via Gmail: TLS Negotiation failed, the certificate doesn't match the host
- Unable to receive mail on example.com
- Unable to select webmail for a domain while webmail software is installed on a server: none
- [FIXED BUG] After switching from Courier IMAP to Dovecot emails are duplicated into POP3 account
- [FIXED BUG] Folders with special characters are displayed incorrectly after upgrade to Obsidian 18.0.25
- [FIXED BUG] Outgoing mail report shows "Probable spam" warning when there is no spam and vice-versa
DNS & Statistics
- [BUG] TXT record for _acme-challenge.example.com is not added automatically on Windows when Bind is used as DNS server
- Plesk Email Security: DNS caching is disabled! Please use a local DNS server to improve SPAM recognition via blocklists (for instance systemd-resolved)
- Plesk domain is not resolved from some countries: DNS_PROBE_FINISHED_NXDOMAIN
- [BUG] Old AWstats txt data files are not removed with web statistics cleanup
- [BUG] Plesk allows to create records with empty values in DNS template
- How to enable DKIM for newly created domains automatically in Plesk on Linux?
Website Builder
- [BUG] Mobile version of the WPB website throws js error, preventing sending mail via web form
- [BUG] Some emails from Web Presence Builder contact are not delivered
- [FIXED BUG] Web Presence Builder cannot restore a snapshot: Read error: Bad file descriptor
- How to create basic website design with Plesk
- [BUG] Presence Builder does not redirect to correct URL when the session in browser is expired: Unable to connect to Web Presence Builder server
- Web Presence Builder "Text & Images" module is displayed on all website pages instead of being displayed only on the page where the module had been added