Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to connect to a Plesk server via RDP with available credentials
- How to subscribe on changes in Plesk Help Center articles / sections
- How to get support directly from Plesk?
- TLS 1.0/1.1 support will be disabled by CDN provider
- CVE-2011-1939: SQL injection vulnerability in Zend Framework
- CVE-2019-11135: TSX Asynchronous Abort (TAA) vulnerability in Intel processors
Plesk Service/Interface
- [FIXED BUG] Send from the specified IP addresses always shows None after upgrade to Plesk Obsidian
- [FIXED BUG] Custom theme/logo is reset to default after Obsidian update in Plesk for Linux
- Hanged vhostmng-find processes consume CPU on a Plesk for Linux server
- [FIXED BUG] Unable to create domain: Error: Unable to load object of type BsDomain with id=X: Domain does not exist.
- [FIXED BUG] Unable to access Mailing List: Warning: Permission denied
- [BUG] Custom theme/logo is reset to default after Obsidian update in Plesk for Windows
Webserver
- IIS Rewrite MSI package installation fails on Plesk server: The call to SRSetRestorePoint API failed
- [BUG] Server runs out of the space because of PHP-FPM logs
- [BUG] Website subpath shows error 404 for Node.JS application when it is started via Plesk
- [FIXED BUG] Plesk access log is not rotated on Obsidian
- [BUG] Plesk Obsidian shows the following error after installation: failed to create file via template '/etc/nginx/plesk.conf.d/server.conf.XXXXXX
- [BUG] Suspended site shows site content or 403 Forbidden
Applications & Extensions
- [BUG] SSL it! extension shows Security can be improved message when no wildcard certificate is issued
- [BUG] Unable to clone a website using WordPress toolkit: unsupported value given: ''
- [BUG] Unable to setup Amazon S3 Backup in Plesk: BucketAlreadyOwnedByYou (client): Your previous request to create the named bucket succeeded and you already own it
- Magento is searchable in Application Catalog on Plesk for Windows
- [FIXED BUG] Unable to secure a Plesk hostname with a Let's Encrypt certificate on Plesk Obsidian 18.0.20: 502 Bad Gateway
- [FIXED BUG] Some tabs are not displayed in Advanced Monitoring extension on French locale
Backup, Restore & Migration
- [FIXED BUG] MySQL databases are not backed up into server-wide Plesk backup: MySQL server has gone away
- Plesk backup process fails: Wrote only 4096 of 10240 bytes
- [FIXED BUG] Cannot back up DKIM Keys in Plesk: Unable to back up domain keys. Error: Call to a member function getRecordsMatched() on null
- [BUG] MIgration from cPanel fails on attempt to move LiteSpeed cache: .cm.log": Permission denied (13)
- [BUG] Unable to create a subscription backup on NFS storage: Undefined index PLESK_DEBUG
- [BUG] Website importing fails: /usr/local/psa/admin/plib/modules/site-import/backend/lib/python/parallels/core/extras/ftp-migrator/ftp-migrator: No such file or directory
Databases
- An operation fails in Plesk: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'X' for key 'PRIMARY'
- How to back up/restore Plesk system databases
- [FIXED BUG] In Plesk Obsidian for Linux, exported database dump is downloaded multiple times if the option "Automatically download dump after creation" is enabled
- [BUG] Unable to create MSSQL databases: There are no available resources of this type (MySQL databases) left
- [FIXED BUG] PHPmyadmin templates are removed after updating Plesk
- MariaDB does not start after update on November the 5th: Assertion failure in file
Installation & Upgrade
- How to install Plesk for Linux
- How to install an SSL certificate for a domain in Plesk (Let's Encrypt / other certificate authorities)
- What ports need to be opened for all Plesk Services to work with a firewall
- How to exclude a system package from update in Plesk for Linux
- [BUG] Unable to install Plesk updates: The repository 'http://dl.google.com/linux/mod-pagespeed/deb stable Release' is not signed
- Plesk updates are not available when custom update source is used: You already have the latest version of product(s) and all the selected components installed.
- Unable to send emails using Plesk local mail server: Connection timed out or connection refused. (#4.4.1)
- [FIXED BUG] Notifications from Plesk are bounced: duplicate header field "Content-Type"
- [BUG] SELinux is preventing /usr/libexec/dovecot/auth from 'write' accesses on the file passwd.db
- [FIXED BUG] Mail quota warnings are not sent
- [BUG] Link to http://www.openspf.org/ returned by Plesk server when SPF validation is failed does not work
- [BUG] Unable to configure External SMTP Server with a non-email address login in Plesk: Unable to encode IDN email address 'jdoe'
DNS & Statistics
- How to use DNS with a Plesk server
- [BUG] Old AWstats txt data files are not removed with web statistics cleanup
- [BUG] Plesk allows to create records with empty values in DNS template
- [BUG] The DigitalOcean DNS extension loads slowly
- [FIXED BUG] Plesk CLI tool (plesk bin server_dns) creates NS records without A record
- [BUG] Unable to set Null MX record in the DNS zone: You need to specify a value
Website Builder
- [BUG] Mobile version of the WPB website throws js error, preventing sending mail via web form
- [BUG] Some emails from Web Presence Builder contact are not delivered
- [BUG] Web Presense Builder Cannot upload favicon: Please upload a valid icon file in the .ICO format.
- [BUG] Message in Web Presence Builder contact form is disappeared if captcha enabled
- [BUG] Cannot edit image in the text body in Web Presence Builder
- [BUG] Web Presence Builder site does not work if document root is specified in Cyrillic