Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- HTTPS connection with curl 7.62.0 fails when TLS version is set expilictly: SSL version range is not valid
- Atomicorp Rule Set/Atomicorp Update Manager can not work on Debian 9 or Ubuntu 18.04: E: Failed to fetch http://updates.atomicorp.com 404 Not Found
- How to subscribe to changes in Plesk Help Center articles / sections
- Multiple vulnerabilities in phpMyAdmin: CVE-2018-19968 (PMASA-2018-6), CVE-2018-19969 (PMASA-2018-7), CVE-2018-19970 (PMASA-2018-8)
- Server is detected as dedicated even though it is running on QEMU KVM on RedHat
- Unable to update Subscriptions "Notify when disk space usage reaches" value to a percentage over CLI
Plesk Service/Interface
- The "pelsk repair fs example.com" command fails to fix permissions for a domain on a Plesk for Windows server
- Unable to add any DNS record in case Let's Encrypt renewed SSL certificate on a server with DNS server just installed
- Error changing e-mail address in customer's Contact Info: Error: Incorrect DNS zone parameters were specified.('displayName' = '', 'name' = '')
- Plesk automatically changes PHP version for subscription if current one is disabled
- Processed log files timestamps go backwards
- Domains are created with no hosting: Application pool 'example.com(domain)(2.0)(pool)' does not exist
Webserver
- Several websites do not work on Plesk for Windows server: HTTP Error 500.52 - URL Rewrite Module Error
- Apache keeps going down on a Plesk server: server reached MaxRequestWorkers setting
- Websites hosted in Plesk and served by PHP-FPM are unavailable or load slow: "server reached max_children setting" or "Bad file descriptor (9)"
- A WordPress website on a Plesk server shows "404 Not Found" on all pages except index.php, when running on FPM by nginx
- Security settings in WP Toolkit for WP instance containing space in its' path add incorrect Apache directives: RewriteCond: bad flag delimiters
- Plesk PHP script of web users is being downloaded instead of executed for additional domain or subdomain
Applications & Extensions
- Joomla Toolkit Install button is viewable in Plesk even though permission is not provided
- Acronis services are changed during Plesk installation
- After installation of Joomla website it is still redirecting to Joomla installation page
- Git extension unable to connect to Git repository if TLD like .local is used.
- Cannot save message as event in Plesk Premium Email: blank page appears
- Unable to activate Speed Kit extension: Error while enabling Speed Kit on your domain: There is no suitable CSPRNG installed on your system
Backup, Restore & Migration
- Website copying fails over FTP: ftp_filemng failed: ftp_filemng: error: cURL upload failed: Uploading to a URL without a file name!
- Backup log contains an error: Failed to get a path to a last incremental backup index
- Unable to use backup functionality using REST API: Command 'pleskbackup' not found
- The "Maximum number of full backup files to store" option does not work for full backups
- Apache error after restoring a backup: SSLCertificateFile: file '/usr/local/psa/var/certificates/certz51O3l' does not exist or is empty
- FTP backup is created incorrectly if several APS use the same database: boost::filesystem::file_size: No such file or directory
Databases
- How to upgrade MySQL 5.5 to 5.6/5.7 or MariaDB 5.5 to 10.0/10.1/10.2 on Linux
- How to fix InnoDB corruption cases for the MySQL databases on Plesk for Linux?
- Unable to import the database dump: Access denied for user
- Cannot open phpMyAdmin designer: Error code: 500 Error text: error (rejected)
- Database and domain relation is not reflecting on subscription page properly
- Unable to choose PostgreSQL database server in Plesk Multi Server
Installation & Upgrade
- How to install SSL certificate for a domain in Plesk
- Unable to install packages on Digital Ocean Ubuntu 18 droplet: Could not find /boot/grub/menu.lst file
- Services failed to start after upgrading to CentOS 7.6
- sasl2-bin update error: dpkg: error processing package sasl2-bin (--configure)
- Unable to upgrade Plesk when MySQL databases are on partition with enabled drive quota: changing ownership of '/var/lib/mysql/aquota.group': Operation not permitted.
- After upgrade or migration to Plesk Onyx default page is shown instead of website content
- Postfix stops after subscription IP address is changed: Failed to start Postfix Mail Transport Agent
- Cannot create a mailbox: The size of the message being read exceeds the quota
- Maximum number of connection values are not kept after switching IMAP/POP3 servers
- Notifications from ABRT are received: autoresponder killed by SIGABRT
- Plesk DKIM check fails for incoming message sent from subdomain: DKIM verify result: signature verification failed
- RKHunter notifications are not sent: No mail-on-warning address configured
DNS & Statistics
- Unable to create a subdomain after installing BIND DNS server: Unable to create the subdomain test.example.com. because there is already a DNS record pointing to host test.example.com.
- Is it possible anyhow to limit DNSSEC availability on subscription level?
- How to add PTR record to Cloud Server with installed Plesk?
- Cannot remove NS record via CLI: Inconsistent zone "example.com": The NS record has no address records (A or AAAA)
- Web statistics update fails: Unable to copy temporary log file
- DNS zones are not removed on Route53 side if DNS service is disabled
Website Builder
- Presence Builder icon is shown for domain while Presence Builder is disabled in Service Plan
- Web Presence Builder cannot add more than one image in module
- How to change background image in Web Presence Builder?
- How to add custom font in Web Presence Builder?
- Unable to publish Web Presence Builder site: Unexpected server behavior. For details, see the product's log files.
- Cannot upload image in Image Gallery for a website created in Web Presence Builder with Ecwid Online store added