Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to subscribe on changes in Plesk Help Center articles / sections
- TTFB for site in Plesk is too high. What can be done to improve it?
- CVE-2019-11135: TSX Asynchronous Abort (TAA) vulnerability in Intel processors
- FTP account password of suspended domain is not updated in Plesk Obsidian
- CVE-2019-11043: vulnerability in PHP before 7.3.11, 7.2.24, 7.1.33
- Microsoft Windows Server 2008R2, Server 2012, Server 2012R2 and Server 2016 are vulnerable to Juicy Potato exploit
Plesk Service/Interface
- The symbols "xdcbxbxcvb" appears in Plesk interface
- Unable to move a domain to a different webspace: user is currently used by process
- Unable to run a scheduled task with type "Fetch a URL" in Plesk: AuthorizationManager check failed
- CVE-2019-6798 phpMyAdmin vulnerability PMASA-2019-5
- File manager shows a blank page: URI malformed
- Webmail configuration files missed from the server sporadically on the server with Plesk Obsidian
Webserver
- Site works slowly. What can be checked?
- How to secure a Plesk hostname on port 8443 with an SSL certificate (Let's Encrypt / other certificate authorities)
- Website subpath shows error 404 for Node.JS application when it is started via Plesk
- Plesk access log is not rotated on Obsidian
- Plesk Obsidian shows the following error after installation: failed to create file via template '/etc/nginx/plesk.conf.d/server.conf.XXXXXX
- Suspended site shows site content or 403 Forbidden
Applications & Extensions
- Magento is searchable in Application Catalog on Plesk for Windows
- Unable to secure a Plesk hostname with a Let's Encrypt certificate on Plesk Obsidian 18.0.20: 502 Bad Gateway
- Some tabs are not displayed in Advanced Monitoring extension on French locale
- A Zero-Day vulnerability in Wordpress Jetpack plugin
- My extensions page stays blank: TypeError: Can't call method on null
- A part of the panel.ini file is commented out by the "isn`t" word at Plesk Panel.ini Editor extension
Backup, Restore & Migration
- FTP backup fails: Cannot create a file when that file already exists
- Website importing fails: /usr/local/psa/admin/plib/modules/site-import/backend/lib/python/parallels/core/extras/ftp-migrator/ftp-migrator: No such file or directory
- "Website Importing" doesn't work. Nothing happens when clicking on "OK" button
- Pre-migration failed if the source domain starts with dot character: label empty or too long
- Subscription databases are created on default Plesk DB server if service plan does not exist on target Plesk yet
- The backup process failed: local variable 'from_filename' referenced before assignment
Databases
- How to upgrade MySQL 5.5 to 5.6/5.7 or MariaDB 5.5 to 10.0/10.1/10.2 on Linux?
- Unable to create MSSQL databases: There are no available resources of this type (MySQL databases) left
- PHPmyadmin templates are removed after updating Plesk
- MariaDB does not start after update on November the 5th: Assertion failure in file
- Error on attempt to create new database or user: Unable to find row with id in DatabaseServers table
- MariaDB 10.3 error after upgrade: Plugin 'unix_socket' is not loaded
Installation & Upgrade
- How to install Plesk for Linux
- How to upgrade Plesk to the next release
- Plesk shows notification about failed Plesk Update: Task is not responding
- Web Installer does not start Plesk installation on redeployed Linux server with same IP address: Installation to the host 203.0.113.2 has been already started
- Pre-upgrade warning about database users ecrypted passwords: There are XX accounts with passwords that are encrypted using an outdated algorithm
- Cannot upgrade to Plesk Obsidian for Windows: installer goes into infinite loop
- Unable to send emails using Plesk local mail server: Connection timed out or connection refused. (#4.4.1)
- SELinux is preventing /usr/libexec/dovecot/auth from 'write' accesses on the file passwd.db
- Mail quota warnings are not sent
- Link to http://www.openspf.org/ returned by Plesk server when SPF validation is failed does not work
- Unable to configure External SMTP Server with a non-email address login in Plesk: Unable to encode IDN email address 'jdoe'
- CVE-2019-12094 and CVE-2019-12095: Horde vulnerabilities
DNS & Statistics
- How to use DNS with a Plesk server
- Old AWstats txt data files are not removed with web statistics cleanup
- Plesk allows to create records with empty values in DNS template
- The DigitalOcean DNS extension loads slowly
- Plesk CLI tool (plesk bin server_dns) creates NS records without A record
- Unable to set Null MX record in the DNS zone: You need to specify a value
Website Builder
- Mobile version of the WPB website throws js error, preventing sending mail via web form
- Some emails from Web Presence Builder contact are not delivered
- Web Presense Builder Cannot upload favicon: Please upload a valid icon file in the .ICO format.
- Message in Web Presence Builder contact form is disappeared if captcha enabled
- Cannot edit image in the text body in Web Presence Builder
- Web Presence Builder site does not work if document root is specified in Cyrillic