Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to subscribe on changes in Plesk Help Center articles / sections
- After installing ModSecurity rule set from imunify360 extension, cannot revert back to OWASP ruleset
- О компании Plesk
- Errors in /var/log/secure: Unable to connect to Plesk Database: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (13)
- Dovecot vulnerability CVE-2019-3814
- phpMyAdmin vulnerabilities CVE-2019-6799 (PMASA-2019-1) and CVE-2019-6798 (PMASA-2019-2)
Plesk Service/Interface
- Plesk is not accessible: Can't open or create shared memory by shm.name
- Plesk does not operate properly when a server lacks disk space or inodes: No space left on device
- plesk bin server_pref utility does not display all enabled options
- Plesk does not show warning for piped logs on x64 systems
- Cannot access Web Statistics page with the valid login credentials after modifying title of /plesk-stat Password-Protected Directory
- Unable to update or upgrade Plesk: Plesk version file is not exists
Webserver
- Nginx service is unable to start or restart on Plesk: system library : fopen : No such file or directory
- Apache keeps going down on a Plesk server: server reached MaxRequestWorkers setting
- Websites hosted in Plesk and served by PHP-FPM are unavailable or load slowly: "server reached max_children setting" or "Bad file descriptor (9)"
- Apache is restarted with domain's PHP FPM handler
- How to increase website loading speed on Plesk
- Error when adding IPv6 address via web interface or API: Cannot assign requested address
Applications & Extensions
- WordPress Toolkit Hotlinking Protection doesn't work correctly with mod_pagespeed
- Unable to update Advanced ModSecurity Rule Set: Fatal error: index out of range [0..649] in core/Core.php on line 365
- Plugins/Theme work incorrectly in a cloned/synchronized Wordpress instance
- The ImunifyAV extension shows the Upgrade button in Plesk after purchasing
- What is the recommended cloud backup solution on Plesk?
- Wildcard subdomain removal deletes WordPress instance from main domain
Backup, Restore & Migration
- Plesk Migration and Transfer Guide
- Unable to connect to a Plesk server via FTP in the passive mode
- Migration hungs: grep SERVER_CONFIG_FILE
- How to Migrate from Ensim Pro to Plesk
- Full server backup is created instead of incremental one
- Cannot restore backup: call to a member function setParam() on null (cuBackupRestoreHelper.php:1288)
Databases
- Websites show garbled characters after Plesk update
- Multiple Vulnerabilities in Oracle MySQL Server before 5.7.25, 5.6.43, 5.5.63: potential Unauthorized access
- Unable to connect to Plesk server via FTP to any account
- 'undefined' is shown next to Database name when installing WordPress on subdomain
- Unable to import a MySQL dump via phpMyAdmin: Operation hangs on FOREIGN_KEY_CHECKS
- Option to export table in SQL format is missing in phpMyAdmin
Installation & Upgrade
- How to install/remove additional PHP versions provided by Plesk
- Cannot update plesk when DUMP_D is pointed to NFS4 share
- Plesk Installer web interface is stuck in an attempt to install/remove any Plesk component
- How to install Plesk on Linux with specific pre-installed MySQL version?
- Unable to install Plesk via get.plesk.com: plesk: command not found, failed to run: Process exited with status 127
- Unable to upgrade system php due to the dependencies on php-mysql on centos because of psa-php5-configurator
- Outgoing emails sent from a Plesk server to mail services like Gmail, Yahoo, Hotmail go to spam folder. How to troubleshoot?
- Mail is not forwarded to destination address if forwarding source mail address has reached mailbox size limit and its mailbox was turned off subsequently
- Unable to reset a password for a mailbox in Plesk: mailmng failed: MEAOAU.Login.EditLogin failed for name
- Mailboxes set to default quota show as unlimited in CLI
- The warning in roundcube.htaccess.inc: For PHP 7 the module name in the line below need to be modified!
- postfix-srs fails to reverse addresses: Hash invalid in SRS address
DNS & Statistics
- Unable to authorize DigitalOcean DNS extension: client authentication failed due to unknown client
- Awstats stopped to calculate statistics
- Removed NS records are not restored on enabling the DNS zone
- IP address for SPF record is not changed when IP of subscription is changed.
- Incorrect DNS zone file created if subdomain added to the domain without DNS zone
- Why does the "plesk bin dns --reset" command change the web server configuration?
Website Builder
- How to create basic website design with Plesk
- Unable to publish WPB site to Facebook: Facebook has detected that Parallels Presence Builder isn't using a secure connection to transfer information
- Presence Builder icon is shown for domain while Presence Builder is disabled in Service Plan
- Web Presence Builder cannot add more than one image in module
- How to change background image in Web Presence Builder?
- How to add custom font in Web Presence Builder?