Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to connect to a Plesk server via RDP with available credentials
- How to subscribe on changes in Plesk Help Center articles / sections
- How to secure a Plesk server
- Session in Horde webmail client is terminated shortly after login: Your session has expired. Please login again
- CVE-2020-13166: myLittleAdmin vulnerability
- CVE-2020-13249: MariaDB Connector/C vulnerability
Plesk Service/Interface
- [FIXED BUG] On Plesk Obsidian for Linux server, error is shown in Repair Kit and output of "plesk repair db": Wrong admin password is found for PSA database server
- [FIXED BUG] Cannot open domain in Plesk: Call to a member function getStatus() on null
- [BUG] Add-on with disabled PHP support overrides subscription PHP settings
- [FIXED BUG] Unable to update hosting settings of a subscription in Plesk: Integrity constraint violation: 1062 Duplicate entry '18-username-username-us' for key 'pd_id'
- [FIXED BUG] Plesk panel 502 error after extension installation or after Plesk updates installation
- The cronjob executes with the error: Version warning: Imagick was compiled against Image Magick version 1690 but version 1691 is loaded
Webserver
- How to secure a Plesk hostname on port 8443 with an SSL certificate (Let's Encrypt / other certificate authorities)
- [FIXED BUG] Plesk fails to generate web server configuration files: Argument 3 passed to Db_Table_Row_PhpSettings::getConfigurationText() must be of the type string
- [BUG] Plesk shows: example.com_webmail.conf: SSLCACertificateFile: file '/usr/local/psa/var/certificates/certxxxXXX' does not exist or is empty
- IIS Rewrite MSI package installation fails on Plesk server: The call to SRSetRestorePoint API failed
- [BUG] Server runs out of the space because of PHP-FPM logs
- [FIXED BUG] Multiple errors in Apache error log file from Plesk: client denied by server configuration /usr/share/plesk-service.localdomain/
Applications & Extensions
- [FIXED BUG] mod_rewrite stopped working. All pages on WordPress sites show 404
- Unable to issue Let's Encrypt Certificate: During secondary validation: Invalid response. <title>Captcha</title>
- Unable to issue a Let’s Encrypt certificate: misconfiguration of the Common Challenge Directory
- [BUG] Unable to issue the Let's Encrypt certificate when Let's Encrypt extension is in standalone mode
- Advanced Monitoring shows an error: login.OAuthLogin(missing saved state)
- Plesk mail notification is received: Could not secure domains - Missed domain names failed to pass validation: www.example.com
Backup, Restore & Migration
- [FIXED BUG] Full Plesk backup is created instead of incremental one
- While the backup creation the email notification is sent to Plesk administrator: Unable to find archive metadata. The archive is not valid Plesk backup or has been created in an unsupported Plesk version
- [BUG] Migration from cPanel to Plesk fails: file '/etc/quota.conf' is not a text file
- [FIXED BUG] Unable to perform migration: Unable to find archive metadata. The archive is not valid Plesk backup or has been created in an unsupported Plesk version
- [BUG] Pre-migration check fails when migrating from cPanel to Plesk: Subscription 'example.com' does not exists on source server(s).
- Full backup shows a database warning message Access denied for user 'admin'@'localhost' (using password: YES)" when trying to connect
Databases
- An operation fails in Plesk: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'X' for key 'PRIMARY'
- How to back up/restore Plesk system databases
- Is there software alternatives for managing databases?
- [BUG] Unable to export mysql database: Unable to backup database 'db' (Error code 21)
- Which MariaDB versions are supported by Plesk?
- [FIXED BUG] Cannot create MS SQL database A file activation error occurred. The physical file name '\ example.mdf' may be incorrect
Installation & Upgrade
- How to update Plesk Obsidian to the latest build
- How to install Plesk for Linux
- How to upgrade Plesk to the next release
- How to install an SSL certificate for a domain in Plesk (Let's Encrypt / other certificate authorities)
- [BUG] Plesk upgrade fails: Query failed: ALTER TABLE `pd_users` MODIFY COLUMN `login` varchar(32) NOT NULL
- [FIXED BUG] The error message appears after updating Plesk: Template domain/service/nginxSeoSafeRedirects.php doesn't exists
- Plesk Premium Email: Unable to access webmail.example.com: Internal Server Error
- Comodo certificate installed for the mail server. Mail client shows certificate expired
- [FIXED BUG] Unable to send email via PHP: Rejecting message: system user uid='XXXX' is not allowed to send mail
- How to add an email address/domain/top-level domain to the server-wide blacklist
- [FIXED BUG] Unable to create a mailbox in Plesk: mailmng-outgoing failed: ERROR:__main__:NOT NULL constraint failed: mails.domain_id
- Unable to send email via Gmail: TLS Negotiation failed, the certificate doesn't match the host
DNS & Statistics
- CVE-2020-8616, CVE-2020-8617: BIND vulnerabilities
- Website hosted in Plesk shows Web Server's Default Page: Domain is resolved to the wrong IP address from the same server.
- [FIXED BUG] TXT record for _acme-challenge.example.com is not added automatically on Windows when Bind is used as DNS server
- Plesk Email Security: DNS caching is disabled! Please use a local DNS server to improve SPAM recognition via blocklists (for instance systemd-resolved)
- Plesk domain is not resolved from some countries: DNS_PROBE_FINISHED_NXDOMAIN
- [BUG] Old AWstats txt data files are not removed with web statistics cleanup
Website Builder
- [BUG] Mobile version of the WPB website throws js error, preventing sending mail via web form
- [BUG] Some emails from Web Presence Builder contact are not delivered
- [FIXED BUG] Web Presence Builder cannot restore a snapshot: Read error: Bad file descriptor
- How to create basic website design with Plesk
- [BUG] Presence Builder does not redirect to correct URL when the session in browser is expired: Unable to connect to Web Presence Builder server
- Web Presence Builder "Text & Images" module is displayed on all website pages instead of being displayed only on the page where the module had been added