Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to subscribe on changes in Plesk Help Center articles / sections
- How to synchronize locked subscriptions with their service plans
- How to change virtual hosts location in Plesk for Linux?
- System packages update fails: Errors: file /usr/bin/delv from install of bind-utils-32:9.11.4-9.P2.el7.x86_64 conflicts with file from package plesk-zone-checker
- How to add more resources to a reseller at WHMCS?
- Checking WordPress updates fails: task is not responding: id=XX, pid=XXX, type=ext-wp-toolkit-mass-check-updates
Plesk Service/Interface
- Plesk Installer fails on Debian/Ubuntu: The following packages have unmet dependencies: nginx
- Plesk does not operate properly when a server lacks disk space or inodes: No space left on device
- Unnecessary event "Update Domain Status" occurs in Plesk Onyx for domains
- Resellers unable to change the name of the main customer's domain
- Cron hourly task fails: '/etc/php/7.2': No such file or directory
- Users can not longer connect to Plesk or Webmail after using "/usr/local/psa/bin/mail" command with the "-passwd_type encrypted" option
Webserver
- How to create a domain forwarder in Plesk?
- Wrong email specified for WordPress administrator after creating a subscription with automatic provisioning WordPress installation
- Unable to change Hosting settings: TypeError: this._phpSettingsPhpHandlerElement is null
- Unable to access a website: 500.19 - Internal Server Error. Cannot read configuration file due to insufficient permissions
- How to keep .htaccess rules after switching PHP handler from Apache to nginx?
- PHP errors after Plesk update: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 999999999999 bytes)
Applications & Extensions
- URL of WordPress instance installed on subdomain in Plesk is not changed after renaming main domain
- Commands in Plesk GIT (chrooted) webhooks has access to the actual system-wide / (root) directory upon pushing
- SSLIt! certificate creation error: The parameter company has improper value
- High CPU load. A lot of processes interface_async_executor.php (dnssec/library/EventListener)
- High CPU load. A lot of processes interface_async_executor.php (servershield/library/EventListener)
- WordPress Toolkit clones the instance to the random domain
Backup, Restore & Migration
- Plesk Migration and Transfer Guide
- Plesk Migrator: Unable to register Web Presence Builder sites of subscription in Web Presence Builder
- No warning is displayed when restoring a site from a backup that all mail accounts and databases will be restored
- Text "p=DKIM1;" is added to domain's DKIM DNS record after migration between two Plesk servers
- Backup restore of main site does not restore files if subscription has subdomain pointing to main domain document root
- Pre-migration checks show warning: The following Apache modules are not installed
Databases
- Cannot add PostgreSQL with custom port in Plesk: Is the server running locally and accepting connections on Unix domain socket
- MySQL instance is stopped and set as Manual Startup during Updates
- Unable to create Mysql database in Plesk: Database user name is invalid. Only latin letters are allowed in the database user name
- How to increase upload dump size in phpMyAdmin?
- How to hide MS SQL Server from Database server selection list?
- Unable to manage database users in Plesk: The user specified as a definer ('root'@'localhost') does not exist
Installation & Upgrade
- Plesk update fails: The following packages have unmet dependencies
- Plesk Installer fails to update/install components: Not all packages were installed
- Plesk installation fails: UnicodeEncodeError: 'ascii' codec can't encode character u'\xdc' in position 0: ordinal not in range(128)
- Plesk web installer process getting stuck
- mirrorctl show-all-releases fails with No such file or directory
- All the websites show 504 Time-out after Plesk 17.8 #57 update or 'yum update'
- What are spam outbound protection general recommendations on Plesk server?
- Plesk Migration fails: Failed to select folder <path> with IMAP. Mail message flags could be restored incorrectly for that folder
- Cannot disable Mail service for subscription when Mailboxes value is set to 0
- Creating mailbox aliases is also creating folders and sub-folders
- Unable to set SNI certificates for mail (Postfix) using Let's Encrypt certificates
- MSMTP: localhost instead of server hostname in 'Received' header
DNS & Statistics
- Unable to set Null MX record in the DNS zone: You need to specify a value
- Disk usage shows 0 value in Plesk 17.5
- Unable to find the option Allow signing outgoing mail at Mail Server Settings
- When restoring a backup of a domain from Plesk A to Plesk B, the DNS zones are not synced with the Slave DNS server
- CVE-2018-5743: BIND DNS Server's limiting simultaneous connections of TCP clients is ineffective
- How to use DNS with a Plesk server
Website Builder
- Web Presense Builder Cannot upload favicon: Please upload a valid icon file in the .ICO format.
- Message in Web Presence Builder contact form is disappeared if captcha enabled
- Cannot edit image in the text body in Web Presence Builder
- Web Presence Builder site does not work if document root is specified in Cyrillic
- Web Presence Builder cannot restore a shanshot: Read error: Bad file descriptor
- How to create basic website design with Plesk