Technical Questions
Help articles related to Plesk migration, upgrades, databases ant etc.
Other
- How to subscribe on changes in Plesk Help Center articles / sections
- Systemctl fails to start service: Too many levels of symbolic links
- mssqlmng.exe, DNSMng.exe, php.exe and pmm-ras.exe are marked as infected by Microsoft Security / Windows Defender
- System packages update fails: Errors: file /usr/bin/delv from install of bind-utils-32:9.11.4-9.P2.el7.x86_64 conflicts with file from package plesk-zone-checker
- How to add more resources to a reseller at WHMCS?
- Checking WordPress updates fails: task is not responding: id=XX, pid=XXX, type=ext-wp-toolkit-mass-check-updates
Plesk Service/Interface
- Module unique_id is not shown as enabled in Plesk
- Cannot create a scheduled task with the same command with different schedule right away: Error: The scheduled task already exists
- Plesk Obsidian does not show the MU version or the last update date
- Atomic rule set installation/update fails on /usr/lib/apache2/modules/mod_security2.so
- Installing Plesk Obsidian on a CentOS 7 server causes segfaults
- FastCGI stays enabled for domains after uninstalling mod_fcgid module from Plesk
Webserver
- Files are missing from /etc/httpd/conf/plesk.conf.d/vhosts after executing httpdmng --reconfigure all
- Unable to select Atomicorp rule set in Plesk for Ubuntu 18.04/ Debian 9
- Wrong email specified for WordPress administrator after creating a subscription with automatic provisioning WordPress installation
- Unable to change Hosting settings: TypeError: this._phpSettingsPhpHandlerElement is null
- Unable to access a website: 500.19 - Internal Server Error. Cannot read configuration file due to insufficient permissions
- How to keep .htaccess rules after switching PHP handler from Apache to nginx?
Applications & Extensions
- Unable to synchronize DigitalOcean DNS extension in more than one Plesk server
- Extension SSL it! shows wrong information on what is protected
- Unable to update a WordPress instance in Plesk using Smart Updates: Smart Update was unable to correctly clone your website for further analysis
- DNSSEC extension: Cannot Sign the DNS zone: Stderr:dnssec-keygen: fatal: unknown algorithm EC/AP256SHA256
- Website copying fails over FTP: ftp_filemng: error: cURL upload failed: Failed FTP upload
- Unable to obtain data on keyword using SEO Toolkit extension: Sorry, an error occurred in the API request
Backup, Restore & Migration
- Unable to migrate all email account from cPanel: There are no available resources of this type (mailboxes) left. Requested: 1; available: 0.
- Website files re-sync from Ensim fails: rsync: ERROR: cannot stat destination "/var/www/vhosts/examle.com/httpdocs/": Permission denied (13)
- Older backups are not deleted automatically based on the Backup Manager configuration
- Unable to import mail in Plesk: Error occured at offset 92, character '\x00'
- Unable to restore backup: The backup you are trying to restore was created in an unsupported version of Plesk and can not be recovered
- Backup is restored with the warning: Wrong syntax for command's '-max_traffic_soft' parameter. '1.0885165114982E+14' does not match the pattern '/^(-1|\d+[BKMGT%]?)$/i'.
Databases
- MSSQL databases take long time to load on Plesk server
- Cannot add PostgreSQL with custom port in Plesk: Is the server running locally and accepting connections on Unix domain socket
- MySQL instance is stopped and set as Manual Startup during Updates
- Unable to create Mysql database in Plesk: Database user name is invalid. Only latin letters are allowed in the database user name
- How to increase upload dump size in phpMyAdmin?
- How to hide MS SQL Server from Database server selection list?
Installation & Upgrade
- Upgrade Guide to Plesk Onyx
- Unable to upgrade Plesk Onyx to Plesk Obsidian: ailed to solve dependencies: plesk-mail-pc-driver-18.0-2.centos.7+p18.0.18.1+t190909.1738.x86_64 requires postfix >= 2:3.4.5
- Installation via Plesk Web Installer failed: It is impossible to detect the FQDN of the host
- Plesk Repair Kit is not installed after dist-upgrade from Ubuntu 14 to Ubuntu 16
- Plesk Installer fails to update/install components: Not all packages were installed
- Failed update from Onyx to Obsidian: plesk-mail-pc-driver-18.0-2.centos.7+p18.0.17.0+t190726.0917.x86_64 requires libmilter.so.1.0()(64bit)
- The "plesk repair mail" command returns error: Unable to find row with id 0 in dns_zone table.
- MailEnable is affected by CVE-2019-2805, CVE-2019-2740, CVE-2019-2739, CVE-2019-2737 or CVE-2019-2758
- CVE-2019-11500: vulnerability in Dovecot and Pigeonhole
- Plesk Migration fails: Failed to select folder <path> with IMAP. Mail message flags could be restored incorrectly for that folder
- Cannot disable Mail service for subscription when Mailboxes value is set to 0
- Creating mailbox aliases is also creating folders and sub-folders
DNS & Statistics
- Unable to set Null MX record in the DNS zone: You need to specify a value
- Disk usage shows 0 value in Plesk 17.5
- Unable to find the option Allow signing outgoing mail at Mail Server Settings
- When restoring a backup of a domain from Plesk A to Plesk B, the DNS zones are not synced with the Slave DNS server
- CVE-2018-5743: BIND DNS Server's limiting simultaneous connections of TCP clients is ineffective
- How to use DNS with a Plesk server
Website Builder
- Web Presense Builder Cannot upload favicon: Please upload a valid icon file in the .ICO format.
- Message in Web Presence Builder contact form is disappeared if captcha enabled
- Cannot edit image in the text body in Web Presence Builder
- Web Presence Builder site does not work if document root is specified in Cyrillic
- How to create basic website design with Plesk
- Unable to publish WPB site to Facebook: Facebook has detected that Parallels Presence Builder isn't using a secure connection to transfer information