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KCS

Internal Plesk articles

KA Support

  • License is not updating automatically for old Plesk versions with the error: cURL error description: SSL connect error(35)
  • Updated license key is not valid: another server already uses this license

Internal Archived

  • How to determine file or directory taking much disk space?

Internal Plesk articles

  • How to install WordPress plugin in Plesk
  • How to whitelist IP addresses for ModSecurity in Plesk?
  • How to create new DocumentRoot location for new domain name
  • Website is inaccessible: 504 Gateway Timeout

Knowledge Triage

  • Cannot send/receive mail in Plesk: Milter service inet:127.0.0.1:12345: Connection refused
  • Domains show Plesk default page: web service cannot operate: the IP address list with ID 31 is empty
  • Unable to install or update Plesk for Linux, unable to download Plesk packages from autoinstall.plesk.com
  • Could not create mail accounts because of an error: "Can't read encryption key"
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