Applicable to:
- Plesk for Windows
Symptoms
-
Mail Enable webmail cannot be accessed on a Plesk server with:
CONFIG_TEXT: Server Error in '/' Application.
Parser Error
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.
Parser Error Message: Could not load type 'MailEnable.Clients.WebMail._default1'.
Source Error:
Line 1: <%@ Page Language="vb" AutoEventWireup="false" Codebehind="default.aspx.vb" Inherits="MailEnable.Clients.WebMail._default1"%>
Line 2: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
Source File: /default.aspx Line: 1CONFIG_TEXT: mailmng failed: Unknown error 0x800A0035 (COM Error 800A0035, Description: File not found: MEAIPO.DLL) at Unable to execute console command: '--list-attachments' at (vconsoleapp::start line 95) at Unable to execute command: '"C:\Program Files (x86)\Plesk\admin\bin\mailmng" --list-attachments "--domain-name=40shelgate.com" "--mailname=ben"'(vconsoleapp::run line 117) (Error code 1)
Cause
An Antivirus software blocked Mail Enable files.
Resolution
Add the directory C:\Program Files (x86)\Mail Enable\ to the exceptions in this Antivirus software then apply one of the following solutions:
-
Restore the Mail Enable files from the Antivirus quarantine.
-
Copy the content of the following directories from a Plesk test server with Mail Enable to the same path on the production server:
CONFIG_TEXT: C:\Program Files (x86)\Mail Enable\Bin
C:\Program Files (x86)\Mail Enable\Bin64
Note: The instructions on how to restore files from the quarantine or add directories to exceptions vary depending on the Antivirus software, if needed check the help section or contact their support.
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