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AWStats page does not display images on Plesk server: server responded with a status of 403

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Alex Davydov
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Plesk for Linux kb: technical

Symptoms

  • AWStats page does not display images with the following error in domain's error log:

    CONFIG_TEXT: [ACL] Access to context [/awstats-icon/] is denied!

  • Browser DevTools (F12) shows below error at Console tab:

    CONFIG_TEXT: Failed to load resource: the server responded with a status of 403 ()

Cause

LiteSpeed web-server blocks images content.

Resolution

  1. Log into Plesk.
  2. Press Switch to Apache at Extensions > My Extensions > LiteSpeed Extension page.

Note: in case it is required to use LiteSpeed on the server, contact the LiteSpeed extension support.

Comments

2 comments

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    Max Korzhanoff

    Issue was fixed on LSWS v.6.1:

    /usr/local/lsws/admin/misc/lsup.sh -f -v 6.1

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    Alex Davydov

    @Max Korzhanoff

    Thank you for this information. It will be checked and additional info added to the article if it is correct.

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