Unable to create a backup in Plesk: Failed to exec backup_restore_helper: Exit code: 3: System user unavailable

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    Dmytro Kondryuk (Edited )

    I have version of Git ext  2.3.2-390 and this error:

    <?xml version="1.0"?> <execution-result local-dump-created="true" export-dump-created="true" status="warnings"> <object type="Server" name="panel.myhost.name"> <object type="Customer" name="xx5793"> <object type="Subscription" name="site.in.ua"> <object type="Extension" name="Git"> <message severity="warning"> <description>Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 1: filemng failed: filemng: Error occured during /usr/bin/base64 command: No child processes System error 10: No child processes </description> </message> </object> </object> </object> </object> </execution-result>

     

    Also if I'm trying to open GIT on affected domain - I see this error:

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