Articles in this section

See more

Tasks in Plesk are never executed and stuck as new: Cannot fetch process properties

Avatar
Alex Davydov
Updated
Follow
Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

  • Various tasks in Plesk are never executed, they are stuck as new at Tools & Settings > Task Manager page.

  • The following error can be found in /var/log/plesk/task-manager.log file:

    ERROR 2022/09/04 Cannot fetch process properties: Cannot fetch 'run-plesk-task-93137.service' unit properties: dbus: connection closed by user

Cause

Stuck dbus.socket service.

Resolution

  1. Connect to the server via SSH.

  2. Restart dbus.socket and plesk-task-manager services:

    # systemctl restart dbus.socket plesk-task-manager

Warning: at Debian 10 or Ubuntu 18.04 there might be polkit service, which also should be up & running. Restart it with systemctl restart polkit in case the issue persists on these OSes.

Comments

1 comment

Sort by Date Votes
  • Avatar
    maartenv (Edited )

    I've restarted the dbus and plesk-task-manager services, but the problem persists.

    Edit: never mind, I stopped the plesk-task-manager and started it again. That worked!

    AlmaLinux 8.7 (Stone Smilodon)
    Plesk Obsidian Versie 18.0.48

    1
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles