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Additional user can view all subscriptions list owned by customer in Plesk

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Alex Davydov
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Plesk for Windows Plesk for Linux kb: fixed kb: bug

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

Additional user of a specific subscription can view a list of all subscriptions owned by the customer.
For example, from Files, Account or Databases page.

Cause

Product issue:

  • #PPPM-13599 "Additional users restricted to accessing only one specific subscription can no longer see the list of all subscriptions of the customer."
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

Until the bug is fixed use the workaround below:

  1. Log in to Plesk.

  2. Using Panel.ini Editor extension add the following section in Plesk panel.ini file:

    CONFIG_TEXT: [navigation]
    switchToAllWebspacesAfterCreation = false

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