Applicable to:
- Plesk for Linux
Symptoms
The following errors are being displayed after executing the dnf upgrade or yum update with epel enabled on AlmaLinux or CloudLinux:
CONFIG_TEXT: Error: Problem: package plesk-php74-imagick-3.7.0-0redhat.8.220415.1034.x86_64 requires libMagickCore-6.Q16.so.6()(64bit), but none of the providers can be installed
- package plesk-php74-imagick-3.7.0-0redhat.8.220415.1034.x86_64 requires libMagickWand-6.Q16.so.6()(64bit), but none of the providers can be installed
- cannot install both ImageMagick-libs-6.9.12.48-2.el8.x86_64 and ImageMagick-libs-6.9.10.86-1.el8.x86_64
- cannot install both ImageMagick-libs-6.9.10.86-1.el8.x86_64 and ImageMagick-libs-6.9.12.48-2.el8.x86_64
- cannot install the best update candidate for package plesk-php74-imagick-3.7.0-0redhat.8.220415.1034.x86_64
- cannot install the best update candidate for package ImageMagick-libs-6.9.10.86-1.el8.x86_64
(try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)
Cause
Bug with ID #PPPM-13570.
Resolution
1. Connect to the server via SSH
2. Add exclude=ImageMagick-libs line to /etc/yum.repos.d/epel.repo or run the following command with options:
# dnf update --exclude=ImageMagick-libs
Comments
2 comments
Hello,
I think some info are missing:
Is this a temporary solution?
Should the changes which are made reverted later?
When is the bug fixed?
Thanks in advance!
Greetings to all,
I encounter this problem after installing plesk, as in Rocky Linux and Almalinux, and this info does not solve this problem for me.
If any of you have found a solution I would ask you to guide us as well.
Thank you!
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