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New components can not be installed on a Plesk Obsidian server with the EOLed OSes: repository 'http://autoinstall.plesk.com/pool/PSA_18.0.34_5691 xenial Release' does not have a Release file

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Anastasia Zyrianova
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptom

Installation of new components/update to the latest available Plesk version fails on a Plesk servers with the EOLed OSes:

CONFIG_TEXT: repository 'http://autoinstall.plesk.com/pool/PSA_18.0.34_5691 xenial Release' does not have a Release file.

CONFIG_TEXT: http://autoinstall.plesk.com/pool/PSA_18.0.34_5691/dists/xenial/extras/binary-i386/Packages 404 Not Found [IP: 195.181.172.2 80], E:Some index files failed to download. They have been ignored, or old ones used instead.

Cause

Due to the fact that OSes like Ubuntu 16.04 and Centos 6 reached EOL, Plesk packages were moved to a separate mirror for EOLed Plesk versions.

Resolution

To use the separate mirror for Ubuntu 16.04 (Plesk Obsidian 18.0.34) and Centos 6 (Plesk Obsidian 18.0.31), perform the following:

via Plesk UI

  1. Log into Plesk.

  2. Go to Tools & Settings > Updates.

  3. In the opened window switch to the Updates source and installation settings tab.

  4. In the Download installation files from drop-down list select Mirror server.

  5. Past the URL below to the URL to the directory with .inf3 file field:

    CONFIG_TEXT: http://autoinstall-archives.plesk.com

    source.png

  6. Apply changes.

via SSH

  1. Connect to the server via SSH.

  2. Open the /root/.autoinstallerrc file for editing, for example in the, vi editor:

    # vi /root/.autoinstallerrc

  3. Add the line below to the file:

    CONFIG_TEXT: SOURCE="http://autoinstall-archives.plesk.com"

  4. Save changes and close the file.

Comments

4 comments

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    Daniel Pasztuhov (Edited )

    I did both ways but, unfortunately nothing has changed, I receive the same error messages. (Ubuntu 16.04.7 LTS, Plesk 18.0.34 Update #2).

    (URL is not changing to ...archive...)

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    Anastasia Zyrianova

    Hello Jay,

    I've re-checked the solution provided in the article and it is possible to change the Mirror server to http://autoinstall-archives.plesk.com as per the instructions. However, please note that this separate mirror can not be used for updating Plesk or OS version as Ubuntu 16.04 reached its end-of-life and the latest supported Plesk version there is Plesk Obsidian 18.0.34.
    In case you would like to update Plesk to the latest available build, please consider either migrating from the current server to a new one with one of the supported OSes and a newer Plesk version or performing a dist-upgrade.

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    Jay Chu 
    I did both ways but, unfortunately nothing has changed, I receive the same error messages. (Ubuntu 16.04.7 LTS, Plesk 18.0.34 Update #2).

    (URL is not changing to ...archive...)

    I have the same issue.

    OS and Plesk are the same version.

     

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    Anastasia Zyrianova

    Hello Daniel Pasztuhov,

    I've verified the solution on a test server and it is working as expected.This separate mirror was created for the migration/dist-upgrade purposes (if applicable). The latest supported version of Plesk for Ubuntu 16.04 is 18.0.34. No further updates are available.

    To update Plesk to the latest available build you will need to either migrate from the current server with Ubuntu 16.04 to a new server with any other supported OS or perform a dist-upgrade.The mirror from the article should be used for the dist-upgrade purposes.

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