Plesk for Linux
kb: technical
ext: wptk
Applicable to:
- Plesk for Linux
Symptoms
- The Log in button in WordPress Toolkit > example.com is not working - a new tab is opened in the browser with the following message and nothing else happens:
CONFIG_TEXT: Retrieving WordPress admin credentials, please wait
- The following errors are shown in Plesk after switching back to the previous tab:
CONFIG_TEXT: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/example.com/httpdocs/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php
Cause
The domain's PHP memory limit is insufficient
Resolution
2. Navigate to Domains > example.com > PHP Settings and increase the memory_limit value (e.g. from 128M to 256M)
Comments
1 comment
Dear Madam, Sir,
I am writing to you regarding an administration problem with my Plesk server management interface.
Indeed, when I connect to my Plesk dashboard and I choose the domain of the WordPress site I want to access, then I choose WP Toolkit and when I click on Login to access the administration dashboard of my WordPress site, it gives me the PHP fatal errors. Could you help me to solve this problem? I am sending you the error information https://prnt.sc/QoDrDllqzBn5 .
Thank you in advance for your reply.
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