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Plesk WordPress Toolkit 5.9.2 and above does not detect instances that were detached

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Anastasia Zyrianova
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Plesk for Windows Plesk for Linux kb: technical ext: wptk

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • When scanning instances in Plesk > WordPress > Scan the existing instance for example.com does not appear in the list.
  • The instance for example.com has been detached from WordPress Toolkit recently.
  • The WordPress Toolkit extension version is 5.9.2 and above.

Cause

Starting from WordPress Toolkit 5.9.2 detached WordPress instances are no longer re-added through the Scan procedure, making their detachment permanent.

Resolution

If the website should be added to WordPress Toolkit back for some reason, perform the following:

  1. Log into Plesk.
  2. Go to Domains > example.com > File Manager.
  3. Find and remove the .wp-toolkit-ignore file in the domain's document root.
  4. As soon as the file is removed, go to the WordPress menu and re-scan instances.

Comments

5 comments

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  • Avatar
    cuong nguyen

    i have deleted it and found that in a few times it was successful, but now my hundreds of hosting are not showing anything after scanning, the .wp-toolkit-ignore file also doesn't exist

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    Mihali Stefan

    no .wp-toolkit-ignore file for me  still unable to detect the site. I used the manual connection with plugin.

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    David Marques Neves

    Wrong.
    Must be a option "Clean ignored installations flag".

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  • Avatar
    Anastasia Zyrianova

    Hello David Marques Neves,

    Thank you for your input. This would be a nice feature! You may leave a suggestion on our UserVoice portal.  

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  • Avatar
    Markus K (Edited )

    i don't have no .wp-toolkit-ignore file - still that installation isn't found by the wordpress toolkit after a rather bumpy (but in the end otherwise successful) upgrade from ubuntu 16.04 to 18.04 and Plesk to 18.0.47

    curiously this is the only installation on that server that was initially created with the wordpress toolkit itself, by cloning an existing one (and was used as staging site from then on, with multiple syncs back to the 'parent'). also - this instance has no database "connected" in wordpress (and i still have to find out which is the current one as it's name changes with every synch)

     

    add-it: just found that 'plesk ext wp-toolkit --list' on the cli shows the instance .. strangely with ID 1 - although being the last one (of three) created, others being ID 3 and 4 

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