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Unable to open "Manage in SpamFilter Panel" in SpamExperts Email Security after Let's Encrypt update to 2.13.5-734 version

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Pavel Rozental
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kb: bug Plesk Obsidian for Linux Plesk Obsidian for Windows

Applicable to:

  • Plesk Obsidian for Linux
  • Plesk Obsidian for Windows

Symptoms

After Let's Encrypt was updated to 2.13.5-734 version it's not possible to open Manage in SpamFilter Panel or Check status in Extensions > My Extensions > SpamExperts Email Security(Open)

CONFIG_TEXT: Server Error
500 Error
Class 'GuzzleHttp\Promise\Utils' not found
Type Error
Message Class 'GuzzleHttp\Promise\Utils' not found
File functions.php
Line 26

Cause

Bug EXTLETSENC-1074.

Resolution

Workaround

For Windows
  1. Login to the server via RDP.
  2. Execute below commands in Command prompt to copy files:

    C:\> xcopy "%plesk_dir%admin\plib\modules\letsencrypt\vendor\guzzlehttp\promises\src\Create.php" "%plesk_dir%\admin\plib\modules\spamexperts-extension\library\vendor\guzzlehttp\promises\src\"

    C:\> xcopy "%plesk_dir%admin\plib\modules\letsencrypt\vendor\guzzlehttp\promises\src\Utils.php" "%plesk_dir%\admin\plib\modules\spamexperts-extension\library\vendor\guzzlehttp\promises\src\"

For Linux
  1. Login to the server via SSH.
  2. Execute below command to copy files

    # cp /usr/local/psa/admin/plib/modules/letsencrypt/vendor/guzzlehttp/promises/src/{Utils.php,Create.php} /usr/local/psa/admin/plib/modules/spamexperts-extension/library/vendor/guzzlehttp/promises/src/

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