Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Advanced Monitoring shows the following error in Plesk on Ubuntu 18/Debian 9: The tab content cannot be loaded because the Grafana service is stopped




  • Avatar

    this helped me. worked as described and solved my issue. thx

    Comment actions Permalink
  • Avatar
    Hans-Dieter Karl (Edited )

    Still not working in Ubuntu 16 for me, grafana 8.2.1 error:

      Process: 2976 ExecStart=/usr/sbin/grafana-server --config=${CONF_FILE} --pidfile=${PID_FILE_DIR}/ --packaging=deb cfg:default.paths.logs=${LOG_DIR}${DATA_DIR} cfg:default.paths.plugins=${PLUGINS_DIR} cfg:default.paths.provisioning=${PROVISIONING_CFG_DIR} (code=exited, status=232/ADDRESS_FAMILIES)

     Main PID: 2976 (code=exited, status=232/ADDRESS_FAMILIES)


    Downgrading to grafana 8.1.7 and replacing /usr/lib/systemd/system/grafana-server.service "fixed" it for me.

    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request