Plesk for Windows Plesk for Linux kb: technical
- Plesk for Linux
- Plesk for Windows
After purchasing an SSL certificate in Plesk, the certificate cannot be issued with the message:
PLESK_INFO: Could not issue your certificate
There was a problem issuing your certificate. See below for more details.
Performing domain validation (by HTTP or e-mail)
Your domain did not pass a domain control validation (DCV). To fix the issue, change the DCV method or follow the troubleshooting recommendations.
The domain validation has not been completed.
The instructions to complete the domain validation are available on the SSL certificate provider's website - сlick on the link change the DCV method or follow the troubleshooting recommendations and follow the instructions. Choose any convenient for you method to complete the validation.
The "Charge the DCV method..." link is not shown in my PLESK
I clicked retried but nothing was fixed. and then I changed to try another method and still not working.
I have my new domain, hosting, and SSL just ordered and created today, so how could I receive an email?
my domain is https://www.9TailsDesign.com but it didn't show anything yet. so that I cannot do anything with it now.
Hi Tim Cheung
I see that 9tailsdesign.com is now secured with an SSL certificate issued by Sectigo Limited.
Did you manage to resolve the issue?
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