- Plesk for Linux
- Plesk for Windows
Plesk password can not be reset using the Username option in Plesk login page > Forgot your password? The email is not delivered to the mailbox.
The following error can be found in the
CONFIG_TEXT: ERR [panel] Password reset request for email '' (user 'example.com') could not be delivered: there is no recovery mail address
- #PPPM-13047 "Password reset email is now correctly sent when resetting the password for a user using the username."
- Plesk Obsidian 30 August 2021
If update is not possible for some reason you may try the following
Access Plesk login page in a browser
https://<hostname or the server IP address>:8443.
Click on the Forgot your password?:
Select the Email address option and specify the corresponding email address:
- Press the Send button.