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Unable to create subdomain in Plesk: plesk-task-manager service might not be running

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Martin Dias
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

If you received a ticket bout this issue, notify developers at #fc-task-manager slack channel

  • Unable to create subdomain in Plesk:

    Domain sub.example.com creation failed:
    Cannot connect to the task manager (plesk-task-manager service might not be running): No such file or directory

  • plesk-task-manager service is not running:

    # systemctl status plesk-task-manager.service
    ● plesk-task-manager.service - Plesk Task Manager Service
    Loaded: loaded (/lib/systemd/system/plesk-task-manager.service; disabled; vendor preset: enabled)
    Active: inactive (dead)

Cause

Disabled plesk-task-manager service.

Resolution

  1. Connect to the server via SSH.

  2. Enable and start plesk-task-manager service:

    # systemctl enable plesk-task-manager.service && systemctl start plesk-task-manager.service

Comments

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    Manas Mohamed (Edited )


    I'm still having the issue, I get this when I check for the status

    systemctl status plesk-task-manager.service
    plesk-task-manager.service - Plesk Task Manager Service Loaded: loaded (/lib/systemd/system/plesk-task-manager.service; 
    enabled; vendor preset: enabled) 
    Drop-In: /lib/systemd/system/plesk-task-manager.service.d 
    └─respawn.conf Active: activating (auto-restart) (Result: exit-code) 
    since Wed 2021-10-20 10:10:01 HKT; 1s ago Process: 12233 ExecStart=/usr/lib/plesk-task-manager 
    --config /opt/psa/admin/conf/task-manager.yml --data /var/li Main PID: 12233 (code=exited, status=1/FAILURE)

    and shows the same error even after trying to enable & start the plesk-task-manager service

    What I have tried so far:
    - The above solution
    - Tried to repair plesk "plesk repair all -y"

    - Restart server 

    Any help would be appreciated, Thanks in advance!

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