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Unable to create subdomain in Plesk: plesk-task-manager service might not be running

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Martin Dias
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

If you received a ticket bout this issue, notify developers at #fc-task-manager slack channel

  • Unable to create subdomain in Plesk:

    Domain sub.example.com creation failed:
    Cannot connect to the task manager (plesk-task-manager service might not be running): No such file or directory

  • plesk-task-manager service is not running:

    # systemctl status plesk-task-manager.service
    ● plesk-task-manager.service - Plesk Task Manager Service
    Loaded: loaded (/lib/systemd/system/plesk-task-manager.service; disabled; vendor preset: enabled)
    Active: inactive (dead)

Cause

Disabled plesk-task-manager service.

Resolution

  1. Connect to the server via SSH.

  2. Enable and start plesk-task-manager service:

    # systemctl enable plesk-task-manager.service && systemctl start plesk-task-manager.service

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