Microsoft Azure DNS extension does not automatically synchronize zones and does not remove records

Symptoms

• DNS records are not automatically synchronized from Plesk to Azure DNS with installed Microsoft Azure DNS extension.

• DNS records removed in DNS Settings in Plesk remain among Azure DNS zones after synchronization using Microsoft Azure DNS extension.

• On clicking Sync All Zones in Extensions > Microsoft Azure DNS > Open > DNS Management, DNS zones are transferred to Microsoft Azure DNS.

Cause

The problem is caused by extension bug with ID EXTPLESK-1317 which will be fixed in one of the future extension updates.

Resolution

Until the issue is resolved, DNS zones can be synchronized manually by performing the following steps:

1. Log in to Plesk.

2. Navigate to Extensions > Microsoft Azure DNS > Open > DNS Management and click Sync All Zones.

   Note: Unnecessary DNS records are to be removed directly from Microsoft Azure DNS.