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Microsoft Azure DNS extension does not automatically synchronize zones and does not remove records

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Leonid Gukhman
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Plesk Onyx 17.8 for Linux kb: bug ABT: Group A

Applicable to:

  • Plesk Onyx 17.8 for Linux

Symptoms

  • DNS records are not automatically synchronized from Plesk to Azure DNS with installed Microsoft Azure DNS extension.

  • DNS records removed in DNS Settings in Plesk remain among Azure DNS zones after synchronization using Microsoft Azure DNS extension.

  • On clicking Sync All Zones in Extensions > Microsoft Azure DNS > Open > DNS Management, DNS zones are transferred to Microsoft Azure DNS.

Cause

The problem is caused by extension bug with ID EXTPLESK-1317 which will be fixed in one of the future extension updates.

Resolution

Until the issue is resolved, DNS zones can be synchronized manually by performing the following steps:

  1. Log in to Plesk.

  2. Navigate to Extensions > Microsoft Azure DNS > Open > DNS Management and click Sync All Zones.

    Note: Unnecessary DNS records are to be removed directly from Microsoft Azure DNS.

Comments

4 comments

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  • Avatar
    M Kern

    Hi, is there any plan to fix this issue (and others e.g  EXTPLESK-1319) in the next update or in the near future? We want to use the extension in our productiv enviroment for our customers.

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    Anton Maslov

    Hi, right now we don't have any ETA for these bugs. Stay following this article to get status updates.

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  • Avatar
    Ronnie Ollila

    Anything new about this issue?

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    Ivan Postnikov

    Hello Ronnie Ollila

    The issue is planned to be fixed but without exact ETA so far.

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