Symptoms
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The following message appears when running a Plesk Repair Mail
# plesk repair mail example.com
Repairing the mail server configuration
Reconfiguring the settings of domains: example.com ............. [FAILED]
- Unable to find row with id 0 in dns_zone table.
Reconfiguring the mailboxes ..................................... [OK]
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The server does not have any DNS Server installed.
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DKIM is enabled for the affected domain at Domains > example.com > Mail Settings
Cause
Product issue:
- #PPPM-11018 "Rotation of server local backups now works even if the server hostname length exceeds 47 characters."
Fixed in:- Plesk Obsidian 25 September 2019 (fixed as PPP-44325)
Resolution
Workaround
If update is not possible for some reason you may try the following
This error can be safely ignored as it does not affect the repair process.
As a workaround, disable DKIM for the affected domain
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Log into Plesk
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Access to Domains > example.com > Mail Settings
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Uncheck the following option and save the settings.
CONFIG_TEXT: Use DKIM spam protection system to sign outgoing email messages
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