Applicable to:
- Plesk for Linux
Symptoms
-
All websites are not available.
-
Apache configuration is inconsistent.
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plesk sbin httpdmng --reconfigure-allhas been executed or configuration files were recreated using the link in error message like the following:PLESK_ERROR: Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files
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All sites files are missing from
/etc/httpd/conf/plesk.conf.d/vhosts:# ls -l /etc/httpd/conf/plesk.conf.d/vhosts
total 0
Cause
The issue has been registered as a bug and will be fixed in future Plesk versions: PPPM-10984.
Resolution
Restore files in /etc/httpd/conf/plesk.conf.d/vhosts from a backup
Best practices to avoid this from happening:
It is first recommended to reconfigure a single website to make sure the issue is resolved:
# plesk repair web example.com
Then, the command can be executed to repair configuration files for all domains:
# plesk repair web -domains-only
Comments
2 comments
I had this problem after following steps of:
https://support.plesk.com/hc/en-us/articles/213389789
This faq was suggested by plesk repair.
plesk repair web (with or without domain) ran forever without solving anything. In the end I had to restore a server image to get my websites back on.
I really hope this bug will be fixed soon
Hello Andreas Hendrickx
Thank you for sharing your user experience. Indeed, this bug has unpleasant consequences.
The exact ETA for this bug is to be available later.
In case the issue after repairing will be reproduced again, I suggest contacting Plesk Support to have a web server configuration restored: https://support.plesk.com/hc/en-us/articles/213608509
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