Backup restoration fails with error: Unable to resolve all conflicts

Symptoms

Backup restoration via CLI fails with the error:

CONFIG_TEXT: <?xml version="1.0"?>
<conflicts-description>
<conflict id="1" guid="2f57d2861a17aa7602db2cedbc00a7ee">
<type>
<configuration>
<reason-description>
<required-resource-description>
<ip type="exclusive" value="2001:db8:f61:a1ff:0:0:0:80"/>
</required-resource-description>
</reason-description>
<resolve-options>
<option name="rename"/>
<option name="do-not-restore"/>
</resolve-options>
</configuration>
</type>
<conflicting-objects/>
</conflict>
</conflicts-description>
Unable to resolve all conflicts

Cause

This is Plesk bug with ID PPPM-10860 which will be fixed in future product updates.

Resolution

Until the bug is fixed, use the following workaround:

1. Log in to the server via SSH
2. Download attached file:
   

   # wget https://support.plesk.com/hc/en-us/article_attachments/360044217373/RestoreMapping.tar.gz

3. Untar it:
   

   # tar -xvf RestoreMapping.tar.gz -C /root/

4. Create a backup of the current script:
   

   # mv /usr/local/psa/admin/plib/backup/RestoreMapping.php /usr/local/psa/admin/plib/backup/RestoreMapping.php_backup

5. Replace the current script with fixed version:
   

   # cp /root/RestoreMapping.php /usr/local/psa/admin/plib/backup/RestoreMapping.php