- Plesk for Linux
- Unable to retrieve Plesk license keys, returning the following error:
PLESK_INFO: Server Error
Trying to retrieve the keys through command line the following error is returned:
# plesk bin license --retrieve
Updating Plesk license key: signal: segmentation fault
Nothing is resgistered in
The following can be seen in the
CONFIG_TEXT: DEBUG: pid 19971, fpm_got_signal(), line 76: received SIGCHLD
WARNING: pid 19971, fpm_children_bury(), line 252: [pool plesk] child 26855 exited on signal 11 (SIGSEGV) after 3.011048 seconds from start
NOTICE: pid 19971, fpm_children_make(), line 421: [pool plesk] child 26994 started
DEBUG: pid 19971, fpm_event_loop(), line 419: event module triggered 1 events
DEBUG: pid 19971, fpm_pctl_perform_idle_server_maintenance(), line 363: [pool plesk] currently 0 active children, 1 spare children
The issue is caused by a bug in the product with ID #PPPM-10811, which will be fixed in upcoming Plesk updates.
Note: Consider subscribing to this article in order to receive updates on this bug or check by the bug ID in our Changelog
No workaround is available.
Contact with Plesk support team.