- Plesk for Linux
- Unable to retrieve Plesk license keys, returning the following error:
PLESK_INFO: Server Error
Trying to retrieve the keys through command line the following error is returned:
# plesk bin license --retrieve
Updating Plesk license key: signal: segmentation fault
Nothing is resgistered in
The following can be seen in the
CONFIG_TEXT: DEBUG: pid 19971, fpm_got_signal(), line 76: received SIGCHLD
WARNING: pid 19971, fpm_children_bury(), line 252: [pool plesk] child 26855 exited on signal 11 (SIGSEGV) after 3.011048 seconds from start
NOTICE: pid 19971, fpm_children_make(), line 421: [pool plesk] child 26994 started
DEBUG: pid 19971, fpm_event_loop(), line 419: event module triggered 1 events
DEBUG: pid 19971, fpm_pctl_perform_idle_server_maintenance(), line 363: [pool plesk] currently 0 active children, 1 spare children
The issue is caused by a bug in the product with ID #PPPM-10811 and/or #PPPM-11101, which will be fixed in upcoming Plesk updates.
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No workaround is available.
Contact with Plesk support team.