kb: technical
ABT: Group B
Questions:
- I have ordered a license in the online store, where can I find it?
- I have several subscription, how to find the corresponding license numbers?
- How can I upgrade my license, purchased in the online store?
- Where can I get my license activation code?
Answer:
Check out our new portal - My Plesk where you will be able to see and manage your licenses ordered in the Plesk Online Store. You are able to upgrade the license to a higher edition here, add extension keys to your Plesk license, check the server IP where your license is installed, or get the activation code for your key.
- Go to My Plesk > Sign up
- Enter email address which was used to purchase the license and create password > Sign Up
- Email is sent from notify@my.plesk.com with a subject 'Welcome to My Plesk service!' > make sure to verify your email address by clicking on the link in the email
Now you can log into My Plesk
Note: To get invoices please follow instructions from this article. To change billing details, please follow instructions from here.
For any assistance, feel free to contact Plesk Sales team.
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