- Plesk for Linux
Subscription is owned by a customer of a Reseller.
When trying to sync the subscription example.com to its service plan the following error is received :
# plesk bin subscription --sync-subscription example.com
Unable to accept the template: the following limitations are exceeded.
Description Requested Allowed
Joomla! Toolkit - Months to keep Audit Logs 3 0
This is caused by a bug with ID #EXTPLESK-1016 which will be fixed in future releases of the product.
Follow the article to be notified when the bug is fixed - the article will be updated.
As workaround apply the following:
Change the option
Joomla! Toolkit - Months to keep Audit Logsto
Unlimitedin Reseller service Plan under Service Plans > Reseller Plans of the reseller who owns the customer
Navigate to Subscriptions > example.com and press Unlock & Sync