- Plesk for Linux
Unable to migrate a subscription:
CONFIG_TEXT: Failed to copy web files for subscription 'Example.com'
Migration tools tried to perform operation in 3 attempts: Rsync failed to copy files from the source server 'source' (203.0.113.2) to target Plesk server: Command execution failed on the local server with non-zero exit code.
command: /usr/bin/rsync -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20190629183920/target-server/ssh-keys/id_rsa.203.0.113.2 -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' --timeout=30 --recursive --links --times --devices --specials --owner --group --perms firstname.lastname@example.org:/var/www/vhosts/system/Example.com/logs/ /var/www/vhosts/system/example.com/logs/
exit code: 11
stderr: rsync: mkdir "/var/www/vhosts/system/example.com/logs" failed: No such file or directory (2)
rsync error: error in file IO (code 11) at main.c(657) [Receiver=3.1.2]
- #PMT-4621 "Migration of domains that have mixed-case names to Plesk 17.8 no longer fails on the step of copying content."
- Plesk Migrator 2.17.3 01 July 2019 (Linux)
If update is not possible for some reason you may try the following
Log in to Plesk on the target server.
Update Plesk Migrator to the latest version under Extensions > Updates tab.
Remove the subscription under Subscriptions.
Restart the subscription migration.