Applicable to:
- Plesk Onyx for Linux
- Plesk Onyx for Windows
Symptoms
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The following error can be found in Plesk interface after the daily task:
PLESK_ERROR: Installation of extension has failed
Execution of /usr/local/psa/tmp/moduleXXXXXX/plib/scripts/pre-install.php failed with exit code 1 and the output:
DNS Service is not installed on this instance.OR
PLESK_ERROR: Execution of /usr/local/psa/tmp/moduleXXXXXX/plib/scripts/pre-install.php failed with exit code 1 and the output: DNSSEC not supported on this operation system
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Bind is not installed on the server: it is not present in Tools & Settings > Server Components
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Additional license for DNSSEC is connected to the main license, as can be seen in Tools & Settings > License Management > Additional License Keys
Cause
DNSSEC extension bug with ID #EXTPLESK-1019.
Resolution
Follow the article to be notified when the bug is fixed - the article will be updated.
Apply one of the following workarounds:
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Navigate to Extensions > My Extensions > Panel.ini Editor > Editor
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Add the following configuration to the bottom of the text editor and click Save:
CONFIG_TEXT: [ext-catalog]
extensionAutoInstall = false
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Navigate to Tools & Settings > Updates and Upgrades
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Select BIND DNS server for installation
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Click Continue
Comments
2 comments
did not work !!!!!
Hello eamon
Which of the two suggested workaround have you applied?
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