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[BUG] Unable to install the Let's Encrypt certificate on a subdomain of an alias

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Marc López
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Applicable to:

  • Plesk Onyx

Symptoms

  • Unable to create the certificate for the subdomain alias dev.alias.com at Domains > dev.example.com > Let's Encrypt.

  • The domain alias.com is an alias for example.com

  • Accessing to dev.alias.com returns invalid Common name.

    CONFIG_TEXT: NET::ERR_CERT_COMMON_NAME_INVALID

Cause

It is caused by a bug in the product with the ID #EXTLETSENC-696 which will be fixed in future Plesk updates.

Resolution

As a workaround, it's possible to create the subdomain dev.example.com as an independent domain and then create the alias dev.alias.com.

Comments

2 comments

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    Sergio Gandrus

    Hi, how can you create a subdomain as an independent domain?

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    Ivan Postnikov

    Hello Sergio Gandrus

    Looks like you mean adding subdomain as a separate subscription. Yes, it is possible, just follow the regular procedure.

    Service provider view: Subscriptions > Add Subscription and fill in the required information.

    Power user view (the only view available for Web Admin license): Websites&Domains > Add Domain and use new webspace (by default). 

     

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