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Unable to run API request under additional administrator account: Can not find client by login

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Benjamin Wessel
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kb: bug ABT: Group B

Applicable to:

  • Plesk for Linux

If you reuse this article in your ticket, ask the customer why it is important for them to use additional admin account for API instead of built-in admin user. Forward the customer's response to @btsydenov

Symptoms

Unable to run an API request using an additional Plesk administrator account, the following error is shown:

​"message": "Can not find client by login 'johndoe'"

Cause

Plesk bug #EXTREST-87: API requests cannot be executed under additional Plesk administrator accounts.

Resolution

Until a fix will be available, execute the API request using built-in "admin" account instead, for example:

# curl -k -u admin:password -X POST -d @domain.json "https://203.0.113.2:8443/api/v2/domains"

Comments

4 comments

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  • Avatar
    Oxilion

    Hello Plesk,

    Is there already a update regarding this issue?

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    Ralph Otowo

    Hello Plesk,

    Do you have an update that resolves this issue?

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    Andreas Schnederle-Wagner (Edited )

    Hello,

    we are also waiting eager for this Bug to be fixed. Any ETA on this as Customers of our Plesk Servers are waiting for this ...

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    Bulat Tsydenov

    Hello Oxilion, Ralph Otowo and Andreas Schnederle-Wagner

    Could you please describe your use-cases? Why do you need to use additional Plesk administrator accounts for API instead of built-in 'admin' user?

    In addition, there are different authentication methods in REST API, one of them is API keys - https://docs.plesk.com/en-US/obsidian/api-rpc/about-rest-api.79359/#authentication-methods. Does it anyhow help you in your scenarios?

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