Applicable to:
- Plesk for Windows
Symptoms
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Plesk update was performed recently.
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Some websites are displayed incorrectly and an error 500 might be shown.
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PHP 7.2.19 is set for the affected websites.
Note: PHP 7.3.6 might be affected as well, but it's not 100% confirmed
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The website takes a lot of memory or the domain logs state that a massive amount of memory is required:
CONFIG_TEXT: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 999999999999999 bytes).
Cause
Bug in PHP 7.2.19: https://bugs.php.net/bug.php?id=78103 and https://bugs.php.net/bug.php?id=78106. The issue will be resolved once an appropriate PHP update is released.
Resolution
Change PHP to version 7.1 or 7.3.7 for the affected domains.
Additional information
How to update PHP version for multiple domains on Plesk for Windows
Comments
4 comments
I got PHP error sometime not always after PHP update fatal error as following my site. Movers and Packers
Hello @Fort Charless,
Thank you for your question.
There might be many PHP Fatal errors, so to investigate the issue properly I suggest the following:
For us it is also an issue with PHP 7.3 and still not working with 7.2.20 / 7.3.7
Hello @Adrian,
I've checked https://bugs.php.net/bug.php?id=78103 and according to it, the bug was fixed on the 2019-06-18.
To have the info to start from, please, let me know Plesk version and OS (may be obtained by "plesk -v" command).
Alternatively, create a request to our Technical Support to investigate the issue deeper: How to submit a request to Plesk support.
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