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Imunify360 not working: Internal Error: See logs for details

Mikhail Shport

Updated January 14, 2021 11:54

Plesk for Linux kb: technical ABT: Group A

Applicable to:

Plesk for Linux

Symptoms

When accessing the Imunify360 extension page the following issue can be seen:
The following error can be observed in /var/log/plesk/panel.log:

CONFIG_TEXT: [2019-05-23 14:39:10.259] ERR [1] PHP Warning: file_get_contents(/var/imunify360/version): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/modules/imunify360/library/panels/AbstractPanel.php, Line: 76
There is no imunify360 service on the system:

# systemctl status imunify360
Unit imunify360.service could not be found.

Cause

Missing file /var/imunify360/version.

Resolution

Reinstall the Imunify 360 extension.
Contact Imunify360 Support if the issue still persists.

Comments

2 comments

Alexander Berry October 25, 2020 10:37

Any solution to this question? I am having the same problem.

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Ivan Postnikov November 06, 2020 13:29

Hello Alexander Berry

I would recommend contacting Immunify360 support.

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