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Imunify360 not working: Internal Error: See logs for details

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Mikhail Shport
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Plesk for Linux kb: technical ABT: Group A

Applicable to:

  • Plesk for Linux

Symptoms

  • When accessing the Imunify360 extension page the following issue can be seen:

    2019-05-23_15_52_27-Window.png

  • The following error can be observed in /var/log/plesk/panel.log:

    CONFIG_TEXT: [2019-05-23 14:39:10.259] ERR [1] PHP Warning: file_get_contents(/var/imunify360/version): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/modules/imunify360/library/panels/AbstractPanel.php, Line: 76

  • There is no imunify360 service on the system:

    # systemctl status imunify360
    Unit imunify360.service could not be found.

Cause

Missing file /var/imunify360/version.

Resolution

Reinstall the Imunify 360 extension.
Contact Imunify360 Support if the issue still persists.

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