The domain cannot be unsuspended if the invalid status code is used

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    Joe Euston

    has bug #PPPM-10528 been fixed in a release yet?

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    Ivan Postnikov

    Hello @Joe,

    According to the information I have this bug is yet to be fixed.

    As soon as there'll be any news or ETA, this article will be updated.

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    swang liao

    Hi Ivan, are you able to provide an ETA on when the bug fix will be released? We are the customer of this product and our business owner is not willing to approve the product going into Production without definitive date. Are we talking about approx. 1 to 3 months away? 

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    Ivan Postnikov

    Hello @swang liao,

    As soon as the ETA or more precise information will appear, this article will be updated. Click "Follow" to be notified about the article updates.

    This particular issue appears if domain was suspended with non-existing status code.

    To avoid this issue it is sufficient to make sure that correct status is used when suspending a domain using API.
    The list of correct statuses may be found here: https://support.plesk.com/hc/en-us/articles/213902805

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