Articles in this section

See more

Unable to open PSD, LOG, CMD, EXE, BAT, CSH or SH file: 403 Forbidden

Avatar
Benjamin Wessel
Updated
Follow
Plesk for Windows Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • Unable to open one of the following files, for example https://www.example.com/example.psd:

    • psd
    • log
    • cmd
    • exe
    • bat
    • csh
    • sh

  • The following errors are returnedx:

    CONFIG_TEXT: 403 Forbidden
    nginx

    OR

    CONFIG_TEXT: 403.0 - Forbidden

  • On Windows, the enabled Failed Request Tracing provides with following error:

    CONFIG_TEXT: MODULE_SET_RESPONSE_ERROR_STATUS
    ModuleName RewriteModule
    Notification BEGIN_REQUEST
    HttpStatus 403
    HttpReason Forbidden
    HttpSubStatus 0
    ErrorCode The operation completed successfully.

Cause

Expected behavior.

The Block access to potentially sensitive files directive is enabled at the Domains > example.com > WordPress > Security > Details | ">" page, which blocks the execution of the files.

Resolution

  1. Log into Plesk.

  2. Go to Domains > example.com > WordPress

    1.png

  3. Security status > View

    2.png

  4. Mark the Block access to potentially sensitive files directive and click the Revert button.

Comments

2 comments

Sort by Date Votes
  • Avatar
    Aziz Tnani

    I can't find wordpress>security under the domain, can someone help?

    0
    Comment actions Permalink
  • Avatar
    Alisa Kasyanova

    @Aziz Tnani

    I have updated the article with the screenshots.

    You may also open WordPress Toolkit from the left panel in Plesk, find the needed domain there and check its Security status.

    If WordPress Toolkit is not installed on the server, or if the domain doesn't have WordPress, then the issue is not caused by security directives.

    1
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles