- Plesk for Linux
- Plesk for Windows
When creating a new email account in Plesk, the operation fails with the error:
PLESK_ERROR: Error: Unable to update the mail account properties: This action exceeds the limits defined by your software license. If you received this message you may contact your provider or the manufacturer to clarify or extend the limits of this license
Migration of a subscription completes with the following error:
PLESK_ERROR: Unable to create mail account 'firstname.lastname@example.org' in subscription 'example.com': Command execution failed on the local server with non-zero exit code.
command: /opt/psa/bin/mail --create email@example.com -mailbox true -passwd '' -passwd_type encrypted -ignore-nonexistent-options
exit code: 1
Plesk Web Admin Edition SE license is installed. This license has a limit of 3 email accounts.
To learn more about the features of this license, see the feature comparison table here:
Contact Plesk Licensing and Purchase Support team to upgrade your license.