- Plesk Onyx for Windows
A database backup created in Plesk 12.x before an upgrade to Onyx cannot be downloaded according to the Database Backup instruction.
Trying to download it results into the 404 error:
CONFIG_TEXT: Server Error
Page Not Found
Backup name contains "+" sign.
This is Plesk bug with ID #PPPM-10447 which is planned to be fixed in one of the future product updates.
The following workarounds are available while connected to the server via RDP:
Rename the backup file on the filesystem and remove "+" sign.
By default database backups location is
- Enable allowDoubleEscaping before downloading backup according to the following Microsoft article: https://docs.microsoft.com/en-us/iis/configuration/system.webserver/security/requestfiltering/