Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
Symptoms
-
Unable to access the Drupal website with the error:
CONFIG_TEXT: 500 error
CONFIG_TEXT: Additional uncaught exception thrown while handling exception
- Some database operations via WordPress plugin may fail (for example, backup/restore with plugin WPVIVID)
The following error can be found in website logs:
CONFIG_TEXT: [fcgid:warn] [pid 4997:tid 140222016743168] [client 203.0.113.2:48318] mod_fcgid: stderr: PHP Fatal error: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000]: General error: 2006 MySQL server has gone away' in /var/www/vhosts/example.com/httpdocs/includes/database/database.inc:2227
Cause
Insufficient value for max_allowed_packet option.
Resolution
Increase max_allowed_packet option according to the article How to set the value of max_allowed_packet or wait_timeout for MySQL on Plesk server?
Comments
0 comments
Please sign in to leave a comment.