Plesk for Linux
kb: fixed
kb: bug
Applicable to:
- Plesk for Linux
Symptoms
A domain secured with a Let's Encrypt certificate is marked as not secured in Plesk Advisor extension:
CONFIG_TEXT: The certificate is either self-signed or not valid.
Cause
Product issue:
- #EXTADVISOR-882 "The extension now correctly validates a certificate in the “Secure Websites With SSL/TLS Certificates” recommendation."
Fixed in:- Advisor 1.9.1 11 June 2021
Resolution
Please consider updating your server:
Workaround
If update is not possible for some reason you may try the following
workaround
Until the bug is fixed, the following workaround may be applied:
- Connect to the server via SSH
- Download this file:
- Rename the original file:
# mv /usr/local/psa/admin/plib/modules/advisor/resources/ca/cacert.pem /usr/local/psa/admin/plib/modules/advisor/resources/ca/cacert.pem.orig
- Move the downloaded file to the Advisor directory:
# mv cacert.pem /usr/local/psa/admin/plib/modules/advisor/resources/ca/
- Open Advisor in Plesk again
Comments
6 comments
This just reappeared in the last few days. It's also saying that Plesk is not secured but it also is.
Hello @Chris Mallabon,
Could you try to apply the workaround, is it help to fix the issue? what Plesk version is currently installed?
Workaround didn't work. Note: got a certificate error trying to download PEM file so had to turn off verification. Was on Version 18.0.38 Update #2 but got Update #3 a few days ago and still have the issue.
Oh, the issue appeared when either Update #2 or possibly the one before that was installed.
@Chris Mallabon, so when Plesk was updated to #3, issue is fixed, correct? If not, please send all the symptoms that are currently actual.
No it wasn't fixed. All domains are secured with Let's Encrypt but Advisor has them all flagged as red (The certificate is either self-signed or not valid) under Certificate with the error "13 of 13 (100%) websites are not secured with valid SSL/TLS certificates". It also says "Plesk is not secured". I have manually renewed the Plesk certificate and several domains to see if that would fix it, but it didn't change. When I log into Plesk or go to any of the domains, there aren't any SSL warnings so certs appear to be fine.
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