The domain log files are showing binary content in the Plesk GUI

Plesk for Linux kb: fixed kb: bug

Applicable to:

There are the following entries at the domain logs at Domains > example.com > Logs:

CONFIG_TEXT: 2021-05-04 08:04:19 ?? p! ?? b ?? I ????? ????? #.? t? p? e ?? t ?? l ??? # ??? Z? v ???? S ?? fh? J ??? = ???? i? Z3 ???? 3? - ?. v ? {{? (? '? $ P?" ???????? u =? K? ʹK ???? r ??? ij? M ??????? - 6? A + G \ ?? #? Д ??? r7 ~ ?? ^ - ??? t ???? j #? B ??? l ??? # ????? L ?? v?] 8k "g? ? K? 5? C?? 9? I]? _ J? VN ??? Bq҄?} ?? r? 8GԮ ??? v?; M1? I ???? v? R ?????? 5CE + G \ ??? \ ??? q? 8? Ժ @? 6 ?, t> ??? he?] ??? L? Ѻ ?? Xn ?? #. '? V? ^?:? P ???????; M) 儿 J? V?; G0󚴮 ?? v? }}? 5i ?? r? Xm? Y? 4? L? Һ ??? iJ) G \ NS ??.? ? q? 8? 0Ӱ? n?] ?? A ????? j # {V ??? b?] ??? L0Ӻ ??? 9 ?????] ?? fZ? Xmb? j]? Vl ????? icZ? v?; G? '? i͈ ?? 9 ?? ? umw? s? 3? L ??. @?> 5? L + ?.? > 3gK ??. {{? 43gK ??. @ Y ?? ?? d ??? _? L? 6? g? .P + v ݥ fwi ????] [h ???% ??? 1,? f? Vi]? _ ,? f? Vi] ?? j ?????? 9 ?? ݥ at ?? | ?? cKkF ???} j ?? V ??????? _ ??. D ? N = ??.? K? E ?? L0 ?? @ ???? ? 󳻶 .? L? 6?, V? }}? Vi]?],? E? Ai] ??,? F? Vi] ?? (' @ ie ??? Zmdϰ | ?? 0? umw? ?? Z? um ?? Z? um ?? L7 ?? Jk ?? N? %? 칠 5) ??? r? F \ ??? Z? Z ?? o? 9B + G \ ?? # & lj? V ???? GL? T% ?? r7 ~ ??? HZ7? B <3? ^ - ???? Akeb ?? g? <

Product issue:

#PPPM-12976 "Plesk Log Browser now displays logs compressed in the GZIP format."
Fixed in:
- Plesk Obsidian 08 June 2021 (Linux)

Please consider updating your server:

If update is not possible for some reason you may try the following

workaround

Connect to the server via SSH
Move the gzipped files out of the /var/www/vhosts/system/example.com/logs/ directory:

# mkdir -p ~/example.com/logs/ && mv /var/www/vhosts/system/example.com/logs/*.gz ~/example.com/logs/
(Optional) Navigate to Domains > example.com > Logs > Log Rotation and uncheck the "Compress log files" option in order to guarantee the avoidance of this in the future, until the bug is resolved.

Note: The third step is optional since it is very unlikely to find a pattern matching a timestamp in the binary view of the files.