Applicable to:
- Plesk Onyx for Linux
Symptoms
- Website preview URL in Plesk > Domains > example.com > Preview gets redirected from http://203.0.113.2/plesk-site-preview/example.com/203.0.113.2/ to https://www.example.com.
- The Preferred Domain option in Plesk > Domain > example.com > Hosting Settings is set to www.example.com.
- The Permanent SEO-safe 301 redirect from HTTP to HTTPS option is enabled in Plesk > Domains > example.com > Hosting Settings.
- Website Preview is set to Default Quick Preview in Plesk > Tools & Settings > Website Preview.
Cause
Product issue:
- #PPPM-10343 "The website preview URL is no longer automatically redirected to the main website URL if the www domain was set as preferred and “Permanent SEO-safe 301 redirect from HTTP to HTTPS” was enabled."
Fixed in:- Plesk Obsidian 04 June 2019 (fixed as PPP-41588, Linux)
Resolution
Please consider updating your server:
Workaround
If update is not possible for some reason you may try the following
workaround
Please consider updating your server:
There is no workaround available for Plesk Onyx.
Comments
2 comments
We have the same problem on a CentOS 7.6 with Plesk Onyx 17.8.11 #59
The only difference is, that the preferred domain is not set to "www."
It's on "none".
Should I contact you in a request or does this article count for us too?
Best regards
Cyrill Fässler
@Cfaessler
This bug is fixed in Plesk Obsidian, which is now in a preview state.
However, I suppose that this bug is not applicable for your case since the preferred domain is different.
There are other articles with similar symptoms. Have you also checked https://support.plesk.com/hc/en-us/articles/115000392209-With-SEO-safe-301-redirect-enabled-website-preview-is-redirected-to-website-itself , https://support.plesk.com/hc/en-us/articles/115001918833-WordPress-website-preview-page-gets-redirected-to-main-URL or https://support.plesk.com/hc/en-us/articles/360003384053-If-access-WordPress-login-page-using-website-preview-it-is-redirected-to-the-original-website?
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