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Unable to import mail messages if default location of mailboxes was changed

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Vladimir Chernikov
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Plesk Onyx for Linux kb: bug ext: migrator ABT: Group A

Applicable to:

  • Plesk Onyx for Linux
  • Plesk for Linux

Symptoms

Cause

Mail import does not support customized mail path. This is Plesk bug with ID PMT-4585 which will be fixed in future Plesk updates

Resolution

  1. Connect to the server via SSH;

  2. Create symlink to the new MailDir:

    # ln -s /custom/location /var/qmail/mailnames/

If the solution above does not help:

# mount --bind /custom/location /var/qmail/mailnames
# plesk repair mail -y

Comments

2 comments

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  • Avatar
    Kevin Dorlas (Edited )

    The symlink doesn't work for me. Stil receive the same error.

    ______________________________________________________

    UPDATE:

    Command lines below did the fix!

    sudo mount --bind /custom/path/mailnames /var/qmail/mailnames

    sudo plesk repair mail -y
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  • Avatar
    Ivan Postnikov

    Hello Kevin Dorlas

    Thank you for the info.

    Glad to hear it's fixed now. Seem there was some additional misconfiguration on your server.

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