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SSL/TLS Certificates button missing when logged in as Customer

George Alibegashvili

Updated June 07, 2022 00:18

Plesk Onyx for Linux Plesk Onyx for Windows kb: technical ABT: Group A

Applicable to:

Plesk Onyx for Linux
Plesk Onyx for Windows

Symptoms

SSL/TLS Certificates button is missing in Domains > example.com > Manage in Customer panel > Websites & Domains > example.com.
Service Plans > <plan_name> > Permissions > Hosting settings management is disabled.

Cause

The permission for Hosting settings management is disabled at the service plan level.

Resolution

Log into Plesk
Enable Service Plans > <plan_name> > Permissions > Hosting settings management
Click on Update & Sync

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