- Plesk Onyx for Linux
- Mailbox with access to the Plesk has been created into Domains > example.com > Mail Addresses > email@example.com;
- Output of
plesk bin subscriptionutility shows that there are no mail accounts with access to Plesk despite the fact it is possible to log into Plesk with Mail account firstname.lastname@example.org:
# plesk bin subscription --info example.com | grep -B 5 "Access to Plesk:"
Mail service: On
Total : 2
Access to Plesk: 0
The issue is caused by bug with ID #PPPM-10285, which is planned to be fixed in product future updates.
Currently there is no workaround available.