Mail is not forwarded to destination address if forwarding source mail address has reached mailbox size limit and its mailbox was turned off subsequently

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    Magestyx

    This is a major major MAJOR issue on all our servers.  Client email boxes that are OFF keep filling up and they suddenly stop receiving emails.  We need a fix for this ASAP!  We need a workaround that auto-clears messages from the mailboxes when they're off.  A mailbox that is OFF should NOT STORE EMAILS.  This is only a problem with the latest Plesk version and we have tons of accounts that use forwarding - we can't go in every few days and clear these out one by one on each system.  Please fix or give us a real workaround like a cron job!

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    EONI NOC

    Plesk pointed me to this article to use to purge messages until this bug is fixed.

    https://support.plesk.com/hc/en-us/articles/115002372774-How-to-delete-all-or-some-emails-from-a-mailbox-without-logging-in-to-the-mailbox-

     

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    Manuel Munoz

    There is an ETA for fixing this Bug ??  Honestly we are losing clients due this issue, and we are wondering if exists a solutions or not.
    We have start to test another email server software alternatives, because of multiple incidents originated by this bug. 

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    Mikhail Shport

    Hello Manuel Munoz,

    As far as I see, you have already contacted Plesk Technical support regarding this inquiry and the question is under the clarification right now.

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