kb: fixed
kb: bug
Symptoms
Unable to create backup to remote FTP storage:
Error: Unable to export backup: Transport error: Unable to create the directory 'ftp://192.0.2.2/backup/': Curl error: (21) Quote command returned error: Last FTP request: MKD backup Last FTP response: 550 backup: File exists
Cause
Product issue:
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#PPPM-12798 "When Plesk fails to make a backup to an FTP storage, the correct error is now reported instead of “Error: Unable to export backup: Transport error: Unable to create the directory”."
Fixed in:- Plesk Obsidian 30 August 2021
Resolution
Please consider updating your server:
Workaround
If update is not possible for some reason you may try the following
workaround
As a workaround:
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Install Panel.ini extension
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Go to Extensions > My extensions > Panel.ini > Edit and add the following parameter:
[pmm]
ftpForbidReuseConnection = 1
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