On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Unable to access Plesk with 500 error message: [2002] No such file or directory



1 comment

  • Avatar


    systemctl start mariadb
    Job for mariadb.service failed because the control process exited with error code.
    See "systemctl status mariadb.service" and "journalctl -xe" for details.


    systemctl status mariadb.service
    ● mariadb.service - MariaDB 10.1.48 database server
    Loaded: loaded (/lib/systemd/system/mariadb.service; enabled; vendor preset: enabled)
    Active: failed (Result: exit-code) since Thu 2021-10-28 12:38:48 +0330; 4s ago
    Docs: man:mysqld(8)
    Process: 16732 ExecStart=/usr/sbin/mysqld $MYSQLD_OPTS $_WSREP_NEW_CLUSTER $_WSREP_START_POSITION (code=exited, status=1/FAILURE)
    Process: 16650 ExecStartPre=/bin/sh -c [ ! -e /usr/bin/galera_recovery ] && VAR= || VAR=`cd /usr/bin/..; /usr/bin/galera_recovery`; [ $? -eq 0 ] && systemctl set-environment _WSRE
    Process: 16647 ExecStartPre=/bin/sh -c systemctl unset-environment _WSREP_START_POSITION (code=exited, status=0/SUCCESS)
    Process: 16640 ExecStartPre=/usr/bin/install -m 755 -o mysql -g root -d /var/run/mysqld (code=exited, status=0/SUCCESS)
    Main PID: 16732 (code=exited, status=1/FAILURE)
    Status: "MariaDB server is down"

    Oct 28 12:38:45 ... systemd[1]: Starting MariaDB 10.1.48 database server...
    Oct 28 12:38:45 ... mysqld[16732]: 2021-10-28 12:38:45 140204800543872 [Note] /usr/sbin/mysqld (mysqld 10.1.48-MariaDB-0ubuntu0.18.04.1) starting as process 16732 ...
    Oct 28 12:38:48 ... systemd[1]: mariadb.service: Main process exited, code=exited, status=1/FAILURE
    Oct 28 12:38:48 ... systemd[1]: mariadb.service: Failed with result 'exit-code'.
    Oct 28 12:38:48 ... systemd[1]: Failed to start MariaDB 10.1.48 database server.






    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request