On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Plesk shows "Domain is not resolvable" message for the domain that resolves correctly




  • Avatar

    I have the same problem but I can't solve it.

    Comment actions Permalink
  • Avatar
    Henk Bartels


    Same problem here. Strange thing is that it is a domain that was working fine with certificate and all.
    I noticed the problem because Let's Encrypt gave an error that it could not resolve the domain for the renew of the certificate.

    I did not change anything. But the site is NOT to be found on the internet,

    Could somebody help me??


    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request