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Unable to move a Plesk domain to another subscription: site-copy failed: chdir() failed: Permission denied

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Mikhail Shport
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Plesk for Linux kb: fixed kb: bug

Applicable to:

  • Plesk for Linux

Symptoms

Unable to move a domain to another subscription in Plesk > Domains > example.com > Move Domain:

PLESK_ERROR: site-copy failed: chdir() failed: Permission denied

Cause

Product issue:

  • #PPPM-12916 "It is now possible to move domains to subscriptions that were created on Plesk versions 11 or earlier and then migrated to a Plesk Obsidian server."
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

  1. Connect to the server via SSH

  2. Remove the symlinks from the vhost directory for example:

    # rm -f /var/www/vhosts/example.com/statistics

  3. Move the domain once again

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