Applicable to:
- Plesk for Linux
Symptoms
-
Switch DNS phase of the migration to Plesk fails with:
PLESK_ERROR: Failed to perform action: Forward DNS Cause: <urlopen error [Errno 110] Connection timed out> That is a critical error, migration was stopped.
-
Migration was started using a private IP address for the source server.
-
Connection from a target public interface to a source private interface is not possible:
# curl -I https://192.0.2.2:8443/enterprise/control/agent.php --insecure --interface 203.0.113.2
curl: (7) Failed to connect to 192.0.2.2 port 8443: Connection timed outwhere 192.0.2.2 is a source server private IP, and 203.0.113.2 is a target server public IP.
Cause
Plesk Migrator bug with ID PMT-3016 that is planned to be fixed in future product updates.
Resolution
Until the bug is fixed, use one of the following workarounds:
Start a new migration using public IP addresses for both target and source service.
-
Connect to the target server via SSH.
-
Find a migration session's
config.ini
file inside/usr/local/psa/var/modules/panel-migrator/sessions/
directory. -
Open this file for editing and specify public IP addresses for the source server under
[source]
section:CONFIG_TEXT: [source]
ip = "203.0.113.1" - Proceed with the current migration.
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