Plesk for Windows
kb: technical
ABT: Group B
Applicable to:
- Plesk for Windows
Symptoms
When activating a domain or the mail service for a domain, the operation fails with:
PLESK_ERROR: Error: <...> Domain example.com does not exist at (SmarterMail::Local::Domain::Domain line 34) at getDomain(example.com) <...>
Cause
The domain does not exist in SmarterMail mail server.
Resolution
-
Connect to the Plesk server via RDP.
-
Replace example.com with a actual domain name and run the command:
C:\> plesk repair mail example.com
-
Activate the domain/mail in Plesk.
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