Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
Symptoms
Unable to access SSL/TLS Certificates domain's option in Plesk with the following error:
PLESK_ERROR: Could not get Mozilla TLS config: cURL error 6 could not resolve host: statics.tls.security.mozilla.org; Unknown error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html).
Cause
Name resolution issue.
Namely statics.tls.security.mozilla.org
could not be resolved from Plesk server.
Resolution
-
Connect to the server via SSH.
-
Add Google nameserver to
/etc/resolv.conf
file:# echo "nameserver 8.8.8.8" >> /etc/resolv.conf
-
If the issue persists re-enable local firewall rules.
Comments
2 comments
Hi Alex, I have the same error but your resolution doesn't work for me. Any other idea?
Thanks,
Antonio
This issue is also caused by OpenSSL / Plesk updates taking place. Restarting the Plesk services fixes the issue in such cases -
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