- Plesk Obsidian for Linux
On attempting to start service Plesk Premium Antivirus in Plesk > Tools & Settings > Services Management the following error is shown:
PLESK_ERROR: Unable to start service: Unable to manage service by drwebmng: ('start', 'drweb'). Error: /opt/psa/admin/bin/drwebmng: Unable to start drweb antivirus daemon
Emails are not delivered
A paid license for Plesk Premium Antivirus is not installed in Plesk
- Plesk update was installed recently
The following command returns empty output:
~]# curl -vv -d "challenge=123&checker=drweb" https://localhost:8443/check-plesk.php -k
The following error can be found in
CONFIG_TEXT: Dec 1 06:39:06 mail drwebd: Plesk authorization failed: malformed response (no 'response=' field).
The following error may appear in
CONFIG_TEXT: qmail-queue: scan: scanning the message(drweb.tmp.p1QAZ) sent by email@example.com to firstname.lastname@example.org failed (error: -2)
#PPPM-12569 "Issued REST API secret keys now work again in Plesk Obsidian 18.0.31 and later."
- Plesk Obsidian 09 December 2020 (Linux)
If update is not possible for some reason you may try the following